Bilingual Travel Support Desk Associate (JP/EN)

All Nippon Airways; California (MO); On-site; USD 29,000 - 39,000; Full time

Benefits offered by this job

Health Insurance

401(k) Retirement Plan

Travel Benefits

Educational Assistance Program

Job summary

All Nippon Airways is seeking a Japanese/English bilingual Customer Service Desk Associate in Torrance, CA to handle travel arrangements and answer inquiries. The role requires weekday/weekend shifts and a strong focus on customer satisfaction.

You will support the department's contact center with administrative tasks and communicate with passengers and travel partners. Applicants must be authorized to work in the United States; visa sponsorship is not provided.

Qualifications

• Japanese/English bilingual proficiency required.
• Associates Degree preferred.
• Ability to work in the United States without visa sponsorship.

Responsibilities

• Handle customer service functions and travel arrangements.
• Respond to travel-related inquiries to meet customer needs.
• Perform general administrative duties as part of the contact center.

Skills

Japanese/English bilingual

Education

Associates Degree preferred

Job description

All Nippon Airways is seeking a Japanese/English bilingual Customer Service Desk Associate in Torrance, CA to handle travel arrangements and answer inquiries. The role requires weekday/weekend shifts and a strong focus on customer satisfaction.

You will support the department's contact center with administrative tasks and communicate with passengers and travel partners. Applicants must be authorized to work in the United States; visa sponsorship is not provided.