Bilingual Sales & Travel Operations Coordinator (JA/EN)

A-STAFFING, INC.; Torrance (CA); On-site; USD 42,000 - 50,000; Full time

Job summary

A-STAFFING, INC. in Torrance, California is seeking a motivated Sales & Operations Coordinator to join a leading Japanese travel agency. This full-time role involves managing inbound and outbound travel arrangements while engaging in customer-facing sales activities.

The ideal candidate will be fluent in Japanese and English, possess strong communication skills, and have a passion for exceptional customer service. The position offers a salary range of $42,000 to $50,000 per year based on experience.

Qualifications

• Professional fluency in both Japanese and English (Written and Verbal) is required.
• Strong interpersonal skills with the ability to communicate effectively.
• High level of accuracy in data entry and scheduling.
• Ability to think on your feet and handle unexpected changes calmly.
• Proficient in Microsoft Office (Excel, Word, Outlook).
• Understanding of Japanese hospitality and American business culture.
• Must have a valid work permit in the U.S.

Responsibilities

• Manage inbound and outbound travel arrangements for clients.
• Handle travel bookings, reservations, and itinerary coordination.
• Respond to customer inquiries and provide travel support.
• Support sales activities including client communication and follow-ups.
• Coordinate with vendors and travel partners as needed.
• Ensure smooth execution of travel services and high-quality customer experience.
• Perform other related duties to support company projects.

Skills

Bilingual Proficiency in Japanese and English

Communication Skills

Attention to Detail

Problem-Solving

PC Skills in Microsoft Office

Cultural Awareness

Job description

A-STAFFING, INC. in Torrance, California is seeking a motivated Sales & Operations Coordinator to join a leading Japanese travel agency. This full-time role involves managing inbound and outbound travel arrangements while engaging in customer-facing sales activities.

The ideal candidate will be fluent in Japanese and English, possess strong communication skills, and have a passion for exceptional customer service. The position offers a salary range of $42,000 to $50,000 per year based on experience.