Czech Customer Support Consultant — Relocate to Greece

Employers from Greece

United States

Remote

USD 15,000 - 16,000

Full time

3 days ago
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Benefits offered by this job

Relocation support
14 salaries per year
Monthly bonuses
Training courses
Career development opportunities
Multinational call center environment

Job summary

Speakit is hiring a Czech Customer Support Consultant in Athens, Greece. You will join a dynamic, multinational call center team providing software troubleshooting and account assistance to Czech-speaking customers.

Requirements include native-level Czech or C1, English at least B2, and flexibility for night/weekend shifts. The role offers relocation support and 14 salaries per year with monthly bonuses.

Qualifications

  • Native-level or C1 in Czech.
  • At least B2 in English.
  • Tech savvy, curious about new technologies.
  • High School Diploma.
  • Flexibility to work night/weekend shifts.
  • Great communication skills.
  • Prior customer support experience is a plus.

Responsibilities

  • Provide software troubleshooting for mobile devices.
  • Assist customers with account and password management.
  • Resolve post-sales requests for online stores.
  • Deliver high-quality support with accurate information.
  • Handle large volumes of calls and emails.
  • Build sustainable relationships with customer accounts.
  • Address customer complaints with appropriate solutions.
  • Identify customer needs to achieve satisfaction.

Skills

Czech language (C1)
English (B2+)

Education

High School Diploma

Job description

Speakit is hiring a Czech Customer Support Consultant in Athens, Greece. You will join a dynamic, multinational call center team providing software troubleshooting and account assistance to Czech-speaking customers.

Requirements include native-level Czech or C1, English at least B2, and flexibility for night/weekend shifts. The role offers relocation support and 14 salaries per year with monthly bonuses.

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