Bilingual Transportation Dispatch Specialist

Leon Medical Center; Miami (FL); In loco; USD 36.000 - 48.000; Tempo pieno

Descrizione del lavoro

Leon Medical Center is seeking a Transportation Coordinator to manage inbound calls, coordinate patient transportation needs, and communicate with drivers and hospital partners. You will update routes, determine transportation mode (wheelchair or standard), and ensure timely pickups for SNF appointments.

Ideal candidates have a valid Florida driver’s license, excellent organizational and communication skills, and bilingual English/Spanish abilities.

Competenze

• Must have valid state driver’s license with at least 3 years of driving experience.
• Strong organizational and communication skills are essential.
• Fluency in English and Spanish is required.
• Ability to work independently and stay motivated.
• Flexible schedule and reliable attendance are required.
• Commitment to compliance, ethics, and confidentiality in all duties.

Mansioni

• Takes inbound calls to change Transportation information within Medi Connect.
• Communicates with the Customer Service Help Desk and Medical Assistants as warranted.
• Notifies External Transportation Coordinator (ETC) when patients are ready for pickup.
• Adds patients to Transportation Route for same-day transportation needs.
• Assesses transportation needs and communicates appropriate transport type to arrange changes.
• Handles inbound calls from Customer Service, Care Coordination, and providers.
• Maintains regular communication with drivers regarding patient pickups and route assignments.
• Covers Urgent Care on weekends to report and add patients to routes.
• Assists Transportation Supervisors with daily paperwork and clerical tasks.
• Handles hospital discharge transportation coordination and trip creation/communication.

Conoscenze

Driver's license

Bilingual EN/ES

Organization skills

Communication skills

Independent worker

Flexible schedule

Formazione

High School Diploma/GED

Descrizione del lavoro

Leon Medical Center is seeking a Transportation Coordinator to manage inbound calls, coordinate patient transportation needs, and communicate with drivers and hospital partners. You will update routes, determine transportation mode (wheelchair or standard), and ensure timely pickups for SNF appointments.

Ideal candidates have a valid Florida driver’s license, excellent organizational and communication skills, and bilingual English/Spanish abilities.