Bilingual Traffic Spotter & Customer Service (Recycling)

Burrtec-Waste-Industries; Burbank (CA); On-site; USD 31,000 - 33,000; Full time

Job summary

Burrtec is hiring for a Spotter in Burbank, CA. The role involves coordinating traffic at our recycling/transfer facilities, guiding trucks, and ensuring compliance with safety rules. The candidate will engage with customers and support daily operations.

Ideal applicants will have at least one year of customer service experience and be able to communicate in both English and Spanish, with the ability to stand for long periods and lift up to 50 lbs.

Qualifications

• One year of customer service experience required.
• Ability to communicate in English and Spanish, required.

Responsibilities

• Coordinate traffic control for the Transfer Station, Green Waste, Construction & Demolition, and Material Recovery Facility.
• Direct incoming vehicles to wait at the metering area when unloading space is available.
• Direct vehicles to unload and back into unloading space.
• Ensure customers are following Tip Floor Rules.
• Provide traffic direction for special circumstances such as accidents or projects.
• Monitor vehicle and equipment movement to ensure safety and communicate with operators and supervision.
• Assist customers answering questions about services, rules, fees, and acceptable waste types.

Skills

Bilingual English/Spanish

Customer service

Job description

Burrtec is hiring for a Spotter in Burbank, CA. The role involves coordinating traffic at our recycling/transfer facilities, guiding trucks, and ensuring compliance with safety rules. The candidate will engage with customers and support daily operations.

Ideal applicants will have at least one year of customer service experience and be able to communicate in both English and Spanish, with the ability to stand for long periods and lift up to 50 lbs.