Bilingual Title Clerk| Automotive

Pull-A-Part, LLC; Houston (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, dental & vision insurance

Life & short-term disability insurance

Long-term disability insurance

401(k) with company match

Paid holidays & vacation

On-the-job training & career growth

Referral bonus

Job summary

Pull-A-Part, LLC is hiring a Bilingual Title Clerk to be the first point of contact for customers selling vehicles. You will assess vehicles for purchase, process titles and paperwork, and ensure all transactions meet company standards with excellent service.

The role emphasizes safety, teamwork, and growth within a fast-paced, retail environment. Bilingual English/Spanish preferred; occasional weekends/holidays may be required.

Qualifications

• Experience in retail, customer service, or vehicle purchasing.
• Experience reviewing or managing car titles and paperwork.
• Strong administrative and organizational abilities.
• Proficiency with computers and mobile devices.
• Ability to work in a fast-paced, team-oriented environment.
• Willingness to work retail hours, including weekends and holidays.

Responsibilities

• Foster a Safety First and Environmental Stewardship culture.
• Deliver friendly, helpful, and professional service to customers selling vehicles.
• Evaluate vehicles for purchase to ensure they meet company standards.
• Process car titles, ownership documents, and associated paperwork accurately.
• Maintain a clean, organized, and professional work environment.
• Communicate market trends and pricing updates to leadership.
• Meet personal and team performance goals.
• Follow all company policies, safety standards, and SOPs.

Skills

Customer service

Communication

Retail experience

Vehicle purchasing

Administrative abilities

Organizational skills

Computers & mobile devices

Bilingual English/Spanish

Tools

Vehicle title processing software

CRM systems

Job description

Description

Bilingual Title Clerk

Top Benefits as a Bilingual Title Clerk

• Medical, Dental & Vision Insurance (Low-cost or FREE)
• FREE Life & Short-Term Disability Insurance
• Long-Term Disability Insurance (Based on age/earnings)
• 401(k) with Company Match
• Paid Holidays & Vacation
• On-the-Job Training & Career Growth
• Employee Referral Bonus ($500)
• Employee Assistance Program (EAP)

Your Roleas a Bilingual Title Clerk:

As a Bilingual Title Clerk, you’ll be the first point of contact for customers selling vehicles at our store. You’ll assess vehicles for purchase, process titles and paperwork, and ensure all transactions meet company standards—all while providing excellent service and supporting a safe, efficient operation.

What You’ll Do as a Bilingual Title Clerk

• Foster a Safety First and Environmental Stewardship culture
• Perform all duties with a focus on our four core values – Respect, Help, Learn & Grow
• Deliver friendly, helpful, and professional service to customers selling vehicles
• Evaluate vehicles for purchase to ensure they meet company standards
• Use company systems and software to determine accurate vehicle purchase prices
• Process car titles, ownership documents, and associated paperwork accurately
• Maintain a clean, organized, and professional work environment
• Communicate market trends and pricing updates to leadership
• Meet personal and team performance goals
• Follow all company policies, safety standards, and SOPs
• Comply with company dress code and workplace safety requirements
• Support other retail and operational duties as needed
• Grow your skills, assist your team, and perform other assigned tasks.

What You Bring as a Bilingual Title Clerk

• Strong customer service and communication skills
• Experience in retail, customer service, or vehicle purchasing
• Experience reviewing or managing car titles and paperwork
• Strong administrative and organizational abilities
• Proficiency with computers and mobile devices
• Ability to work in a fast-paced, team-oriented environment
• Physical ability to stand, walk, bend, and lift up to 50 lbs
• Willingness to work retail hours, including weekends and holidays
• Reliable transportation and ability to work indoors/outdoors

Preferred:

• Automotive knowledge or basic understanding of auto parts
• Experience in auto parts sales or vehicle intake
• Bilingual in English and Spanish

About Pull-A-Part and U-Pull-&-Pay

Pull-A-Part, headquartered in Atlanta, GA, is an award-winning leader in the do-it-yourself used auto parts industry. We’ve redefined the traditional junkyard by creating a sustainable, customer-first recycling business model. Founded in 1997, Pull-A-Part operates 35 stores nationwide—including 11 U-Pull-&-Pay locations—and is recognized nationally for excellence in environmental responsibility and corporate citizenship.

Learn more: https://about.pullapart.com | https://upullandpay.com

Our Core Values

• Respect – Every team member and customer counts
• Help – Support your team and customers to reach goals
• Learn – Ask questions and grow your knowledge
• Grow – Develop new skills and advance your career

Equal Opportunity Employer

Pull-A-Part is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.