Bilingual Therapy Client Services Coordinator

Aveanna Healthcare; Dallas (TX); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K with employer match

Paid vacation

Job summary

Aveanna Healthcare is seeking a Bilingual Therapy Client Services Coordinator for its pediatric home health team in Addison, TX. This entry-level role emphasizes teamwork between office and field staff, delivering excellent customer service while supporting financial goals in a high-energy office environment.

Schedule is in-office, Monday–Friday, 8am–5pm, with compensation of $19–$20 per hour. The role offers opportunities for growth, leadership development, and meaningful work serving medically

Qualifications

• Leadership abilities to manage and coordinate multi-disciplinary staff.
• Strong interpersonal skills and professional telephone manner.
• Ability to maintain organized and detail-oriented work habits.

Responsibilities

• Enter therapy referrals into software within 24 hours of referral.
• Maintain the waiting list with accurate contact information and wait times.
• Update internal staff on referral status and progress.
• Communicate with potential referrals about waiting lists.
• Coordinate services with referrals once evaluations can begin.
• Coordinate with field therapists when new referrals are available in their area.
• Coordinate with therapy leadership to schedule services for optimal productivity.

Skills

Leadership capabilities

Public relations

Interpersonal communication

Phone etiquette

Education

College degree preferred

Job description

Overview

Bilingual Therapy Client Services Coordinator

Pediatric Home Health

Aveanna Healthcare is a leading national provider of home health services to medically fragile children and adults. Our missionisto revolutionize the way homecare is delivered,one patient at a time. Our therapy team consists of therapists, therapy assistants, and operational and clinical support staff.

Overview

Bilingual Therapy Client Services Coordinator

Pediatric Home Health

Aveanna Healthcare is a leading national provider of home health services to medically fragile children and adults. Our missionisto revolutionize the way homecare is delivered,one patient at a time. Our therapy team consists of therapists, therapy assistants, and operational and clinical support staff.

Aveanna Healthcare is looking for a Therapy Client Services Coordinator. This is an entry level position built on teamwork between office and field personnel with the objective of providing excellent customer service while focusing on best business practices to ensure the office not only meets, but surpasses financial goals that are set forth. Must be able to work within a high energy, high paced, office environment while maintaining professionalism at all times .

Location: Addison, TX 75287

Schedule:In Office Role, 8am-5pm Monday-Friday

Compensation: $19-$20 an hour

What our Operational Leaders find, working at Aveanna:

• Compassion and Purpose- Help our families and therapists reach their full potential
• Community and Connection- Build long lasting relationships within your community
• Appreciation and Teamwork-We recognize and reward both individual and team success
• Growth and Inclusion- Career and Skillset Advancement Opportunities
• Excitement and Happiness- A place to call HOME

Position Responsibilities

• Inputting of Physical Therapy, Occupational Therapy, and Speech Therapy referrals into computer software within 24 hours of referral being made.
• Management of Physical Therapy, Occupational Therapy, and Speech Therapy waiting list with accurate contact information, patient address, along with expected wait and visit time.
• Communicating with internal office staff status of potential referrals on the waiting list.
• Communicating with potential referrals on the respective waiting lists.
• Coordinating services with potential referrals when evaluations and treatments can be started.
• Communicating and coordinating with field therapist when new referrals are available within their treating area.
• Communicates with therapy leadership to help coordinate services as needed. Coordinating schedules between clients and field staff for optimum productivity.

Full Time Benefits Include

• Medical, Dental and Vision Insurance
• Short and Long Term Disability
• Company paid Life Insurance
• FSA and HSA plans
• 401K with employer match
• Generous paid vacation plans
• Advancement Opportunities

Qualifications

• College degree preferred.
• Demonstrate leadership capabilities with ability to manage and place multi disciplined health care staff.
• Public relations ability, interpersonal skill, professional telephone manner.
• Organized, flexible, attention to detail.
• Knowledge of health care preferred.
• Business decorum and appearance.
• Supportive of team concept.