Bilingual Teller- Rogers, Ark

CommunityAmerica Federal Credit Union; Rogers (AR); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Competitive pay

Bi-Annual Performance Sharing Plan

Comprehensive benefits

Award-winning culture

Job summary

CommunityAmerica Federal Credit Union in Rogers, AR is seeking a Teller who greets members, processes transactions, and helps members reach financial goals with friendly, accurate service. You will be the welcoming face, handling cash, answering questions, and guiding members to appropriate products and specialists.

The role emphasizes confidentiality, professional communication, and teamwork in a purpose-driven culture that values growth and community impact.

Qualifications

• High school diploma or equivalent required; bachelor's degree preferred.
• Minimum 2 years of customer service experience (financial or retail preferred).
• Cash-handling skills with strong attention to detail.
• Excellent verbal and written communication; bilingual required.
• Ability to build rapport and work independently or with others.

Responsibilities

• Greet Members warmly and provide accurate teller services.
• Process financial transactions and balance cash drawer.
• Connect Members with products and specialists to meet goals.
• Deliver member-centered service and maintain confidentiality.

Skills

Customer service

Cash handling

Communication

Relationship building

Teamwork

Problem solving

Bilingual

Education

High school diploma or equivalent

Bachelor's degree preferred

Job description

Summary

We're more than a credit union, we're trusted financial partners, committed to personalized guidance, community impact, and member-centric innovation. At CommunityAmerica, our mission is simple: to guide our Members and communities on a path to thrive, helping them achieve financial peace of mind and confidently pursue financial freedom.

Joining CommunityAmerica means becoming part of an award-winning, purpose-driven culture built on collaboration, growth, and service excellence. We invest in our employees' growth and success, just as we do for our Members.

Duties & Responsibilities

Frontline Service with Purpose

As a Teller, you will be the welcoming face of CommunityAmerica, delivering friendly, accurate service while handling financial transactions. You'll build trust, answer questions, and support Members in reaching their financial goals through:

• Member-Centered Service - Greet each Member with warmth and professionalism, listen actively, and provide tailored solutions that meet them where they are on their financial journey.


• Relationship-Driven Service Delivery - Connect Members with products, services, and specialists that align with their goals, helping them take the next step toward financial success.

Requirements

What You'll Bring

• High school diploma or equivalent required; bachelor's degree preferred


• Minimum of 2 years of customer service experience (financial or retail preferred); bachelor's degree may substitute for experience


• Cash-handling skills with strong attention to detail


• Ability to build rapport and respond thoughtfully to Member needs


• Strong critical thinking and decision-making abilities


• Self-motivated, with the ability to work independently and collaboratively


• Excellent verbal and written communication skills


• Commitment to confidentiality and professionalism


• Comfort with technology and a willingness to learn new systems


• Bilingual a must

Why CommunityAmerica?

• Competitive Pay $25.00 an hour plus eligibility for our Bi-Annual Performance Sharing Plan.


• Comprehensive Benefits Access health, dental, vision, and retirement plans-with a focus on your physical and mental well-being.


• Award-Winning Culture Join a team that takes pride in its mission and thrives in a meaningful, values-driven environment.


• Connection & Collaboration Be part of a community that fosters caring relationships, teamwork, and mutual support.


• Growth & Development Benefit from clear career pathways and ongoing learning opportunities to help you grow professionally.

Ready to Make a Difference?

If you're passionate about delivering exceptional service and thrive in a dynamic, fast-paced environment, we'd love to meet you.