Teller- Oakland Civic Center, CA

CommunityAmerica Federal Credit Union; Oakland (CA); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Bi-Annual Performance Sharing Plan

Health benefits

Retirement plans

Job summary

CommunityAmerica Federal Credit Union in Oakland, CA seeks a courteous Teller to greet Members, handle transactions, and deliver friendly, accurate service. You’ll build trust and support Members in achieving financial goals.

As part of a member-centric team, you’ll help connect Members with products and services, maintain confidentiality, and work both independently and with colleagues to uphold our standards of service excellence. This role is full-time and on-site.

Qualifications

• High school diploma or equivalent required; bachelor's degree preferred.
• Minimum 2 years of customer service experience (financial or retail preferred).
• Cash-handling skills with strong attention to detail.
• Ability to build rapport and respond thoughtfully to Member needs.
• Strong critical thinking and decision-making abilities.
• Self-motivated, with the ability to work independently and collaboratively.
• Excellent verbal and written communication skills.
• Commitment to confidentiality and professionalism.
• Comfort with technology and a willingness to learn new systems.

Responsibilities

• Greet Members with warmth and professionalism and provide tailored solutions.
• Handle financial transactions accurately and securely.
• Connect Members with products and specialists aligned with their goals.
• Support Members in achieving financial goals.

Skills

Customer service

Cash handling

Communication

Confidentiality

Tech-savvy

Independent worker

Education

High school diploma or equivalent

Job description

Teller - Oakland Civic Center, CA

Job ID: 3146

Contract Type: Full-Time

Summary

We're more than a credit union, we're trusted financial partners, committed to personalized guidance, community impact, and member-centric innovation. At CommunityAmerica, our mission is simple: to guide our Members and communities on a path to thrive, helping them achieve financial peace of mind and confidently pursue financial freedom.

Joining CommunityAmerica means becoming part of an award-winning, purpose-driven culture built on collaboration, growth, and service excellence. We invest in our employees' growth and success, just as we do for our Members.

Duties & Responsibilities

Frontline Service with Purpose

As a Teller, you will be the welcoming face of CommunityAmerica, delivering friendly, accurate service while handling financial transactions. You'll build trust, answer questions, and support Members in reaching their financial goals through:

• Member-Centered Service - Greet each Member with warmth and professionalism, listen actively, and provide tailored solutions that meet them where they are on their financial journey.
• Relationship-Driven Service Delivery - Connect Members with products, services, and specialists that align with their goals, helping them take the next step toward financial success.

Requirements

What You'll Bring

• High school diploma or equivalent required; bachelor's degree preferred
• Minimum of 2 years of customer service experience (financial or retail preferred); bachelor's degree may substitute for experience
• Cash-handling skills with strong attention to detail
• Ability to build rapport and respond thoughtfully to Member needs
• Strong critical thinking and decision-making abilities
• Self-motivated, with the ability to work independently and collaboratively
• Excellent verbal and written communication skills
• Commitment to confidentiality and professionalism
• Comfort with technology and a willingness to learn new systems

Why CommunityAmerica?

• Competitive Pay
  $25.00 hourly pay and $10.00 a day stipend plus eligibility for our Bi-Annual Performance Sharing Plan.
• Comprehensive Benefits
  Access health, dental, vision, and retirement plans-with a focus on your physical and mental well-being.
• Award-Winning Culture
  Join a team that takes pride in its mission and thrives in a meaningful, values-driven environment.
• Connection & Collaboration
  Be part of a community that fosters caring relationships, teamwork, and mutual support.
• Growth & Development
  Benefit from clear career pathways and ongoing learning opportunities to help you grow professionally.