Personal Banker - Hidden Valley, Independence, MO

CommunityAmerica Federal Credit Union; Independence (MO); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Competitive Pay

Comprehensive Benefits

Award-Winning Culture

Connection & Collaboration

Growth & Development

Job summary

CommunityAmerica Federal Credit Union in Independence, MO is seeking a Personal Banker to guide Members through their financial journey with personalized, proactive service in a fast-paced environment.

You will open accounts, present lending options, and deliver consultative guidance while building lasting relationships, maintaining confidentiality and accuracy in every interaction.

Join a colleague-driven culture that values growth, collaboration, and member-focused solutions.

Qualifications

• High school diploma or equivalent required; bachelor's degree preferred.
• Minimum of 2 years of consultative sales experience (financial or retail preferred).
• Proven success in meeting sales/service goals and cross-selling products.
• Cash-handling accuracy and attention to detail.
• Strong communication, critical thinking, and problem-solving skills.
• Comfort with technology and commitment to confidentiality.
• Knowledge of financial products and basic math proficiency.
• Ability to work independently and thrive in a team-oriented, fast-paced environment.

Responsibilities

• Guide Members through account openings, lending options, and personalized financial solutions using consultative techniques.
• Build lasting relationships through thoughtful follow-up and goal-aligned strategies that support long-term financial success.

Skills

Consultative sales

Relationship building

Cash handling

Communication

Problem solving

Tech-savvy

Attention to detail

Education

High school diploma

Bachelor's degree preferred

Job description

Personal Banker - Hidden Valley, Independence, MO

Full-Time

Summary

At CommunityAmerica, our mission is simple: to guide our Members and communities on a path to thrive, helping them achieve financial peace of mind and confidently pursue financial freedom. We're more than a credit union, we're trusted financial partners, committed to personalized guidance, community impact, and member-centric innovation.

Joining CommunityAmerica means becoming part of an award-winning, purpose-driven culture built on collaboration, growth, and service excellence. We invest in our employees' growth and success, just as we do for our Members.

Duties & Responsibilities

As a Personal Banker, you will be a trusted partner to our Members, guiding their financial journey, strengthening relationships, and helping them grow through:

• Member-Centered Service - Deliver personalized solutions with a proactive, can-do attitude, meeting Members wherever they are on their financial journey.
• Relationship-Driven Service Deliver- Guide Members through account openings, lending options, and personalized financial solutions using consultative techniques. Build lasting relationships through thoughtful follow-up and goal-aligned strategies that support long-term financial success.

What You'll Bring

• High school diploma or equivalent required; bachelor's degree preferred
• Minimum of 2 years of consultative sales experience (financial or retail preferred)
• Proven success in meeting sales/service goals and cross-selling products
• Cash-handling accuracy and attention to detail
• Strong communication, critical thinking, and problem-solving skills
• Comfort with technology and commitment to confidentiality
• Knowledge of financial products and basic math proficiency
• Ability to work independently and thrive in a team-oriented, fast-paced environment

Why CommunityAmerica?

• Competitive Pay Enjoy a strong base salary plus performance-based incentives through our Performance Sharing Plan.
• Comprehensive Benefits Access health, dental, vision, and retirement plans-with a focus on your physical and mental well-being.
• Award-Winning Culture Join a team that takes pride in its mission and thrives in a meaningful, values-driven environment.
• Connection & Collaboration Be part of a community that fosters caring relationships, teamwork, and mutual support.
• Growth & Development Benefit from clear career pathways and ongoing learning opportunities to help you grow professionally.