Bilingual Teller I: Cash Handling & Member Services

ORNL Federal Credit Union; Loudon (NH); On-site; USD 28,000 - 36,000; Full time

Job summary

ORNL Federal Credit Union in Loudon, TN is seeking a Teller I to assist members with their financial needs in a prompt, friendly manner, both in person and on the phone, following current service standards.

This role processes cash and negotiable instrument transactions, balances cash daily, supports online banking, and promotes branch campaigns. A minimum of 1 year cash handling or customer service experience is required, and bilingual English/Spanish is required.

Qualifications

• Minimum 1 year cash handling or customer service experience is required.
• Bilingual English/Spanish speaking is required.
• Teller experience is preferred.
• High School Diploma or GED or equivalent is required.

Responsibilities

• Processes member financial transactions, including cash deposits and withdrawals, loan payments, online banking enrollments, and IRA deposits/withdrawals.
• Balances cash and negotiable instrument transactions daily and posts vault tickets under dual control.
• Resolves member questions and concerns in person or by phone.
• Promotes and participates in branch promotions and campaigns.
• Performs other job-related duties as assigned.

Skills

Cash handling

Customer service

Bilingual English/Spanish

Education

High School Diploma or GED

Job description

ORNL Federal Credit Union in Loudon, TN is seeking a Teller I to assist members with their financial needs in a prompt, friendly manner, both in person and on the phone, following current service standards.

This role processes cash and negotiable instrument transactions, balances cash daily, supports online banking, and promotes branch campaigns. A minimum of 1 year cash handling or customer service experience is required, and bilingual English/Spanish is required.