Member Service Teller — Cash & Banking Support

ORNL Federal Credit Union; Knoxville (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

ORNL Federal Credit Union in Knoxville, TN seeks a Teller I to assist members with financial needs in person and by phone, following current service standards.

The role handles cash transactions, online banking enrollment, and cross-sell opportunities while promoting branch campaigns. A HS diploma or GED is required with at least 1 year of cash handling or customer service experience.

Qualifications

• Minimum 1 year cash handling or customer service experience is required.
• Teller experience is preferred.

Responsibilities

• Processes member financial transactions, including cash deposits/withdrawals, loan questions, online banking enrollment, and IRA deposits.
• Balances cash daily and supports vault operations; promotes branch campaigns and cross-sell opportunities.
• Resolves member questions and concerns in person or by phone; performs other duties as assigned.

Skills

Cash handling

Customer service

Education

High school diploma or GED

Job description

ORNL Federal Credit Union in Knoxville, TN seeks a Teller I to assist members with financial needs in person and by phone, following current service standards.

The role handles cash transactions, online banking enrollment, and cross-sell opportunities while promoting branch campaigns. A HS diploma or GED is required with at least 1 year of cash handling or customer service experience.