Bilingual Teller (Harlingen) — Customer Experience

PNC; Harlingen (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical and vision coverage

401(k) with match

Paid holidays

Disability protection

Job summary

PNC is hiring a Teller for the Harlingen West Branch in Harlingen, TX. The role focuses on delivering a personalized customer experience and identifying banking opportunities during client interactions.

The position emphasizes in-office collaboration and adherence to bank policies, with the potential to grow through engagement and knowledge of products. In-office environment and strong emphasis on customer service.

Qualifications

• No university degree required.
• Customer service and sales orientation.
• Bilingual Spanish is preferred for customer interactions.

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet.
• Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
• Performs lobby engagement activities to connect with customers and position PNC products to meet their needs.
• Applies product and procedural knowledge to solve customer's problems.
• Adheres to all policies and procedures, ensuring teller and branch operations are efficient and accurate.

Skills

Bilingual Spanish

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC is hiring a Teller for the Harlingen West Branch in Harlingen, TX. The role focuses on delivering a personalized customer experience and identifying banking opportunities during client interactions.

The position emphasizes in-office collaboration and adherence to bank policies, with the potential to grow through engagement and knowledge of products. In-office environment and strong emphasis on customer service.