Bilingual Teller: Elevate Service in Tech-Driven Banking

Santander US; Lodi (NJ); On-site; USD 30,000 - 47,000; Full time

Job summary

Santander US in New Jersey is seeking a Teller to engage with customers, process transactions, and safeguard assets. You will provide exceptional service, resolve concerns, and educate customers on self-service options while supporting branch operations.

The role requires 6+ months cash handling and customer service experience, High school diploma or GED, and bilingual Spanish/English. The position may require weekend/evening hours, with base pay in a specified range.

Qualifications

• 6+ months cash handling experience required.
• 6+ months demonstrated customer service experience required.
• Bilingual Spanish/English required.

Responsibilities

• Provide exceptional customer service and assist with banking needs.
• Process transactions: deposits, withdrawals, transfers.
• Handle cash and maintain accurate cash drawer balances.
• Adhere to bank policies and risk management to prevent fraud.
• Cross-sell bank products to deepen customer relationships.
• Educate customers on self-service options using digital tools.
• Assist with audits and other operational tasks.
• Maintain a clean and organized work area.

Skills

Cash handling

Customer service

Bilingual - Spanish/English

Attention to detail

Communication skills

Education

High school diploma or GED

Job description

Santander US in New Jersey is seeking a Teller to engage with customers, process transactions, and safeguard assets. You will provide exceptional service, resolve concerns, and educate customers on self-service options while supporting branch operations.

The role requires 6+ months cash handling and customer service experience, High school diploma or GED, and bilingual Spanish/English. The position may require weekend/evening hours, with base pay in a specified range.