Bilingual Teller: Customer Experience & Financial Guidance

Fairygodboss; Green Valley (AZ); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Medical insurance

Pension and stock purchase plans

Paid holidays and time off

Job summary

PNC is seeking a Full Time Teller based in Green Valley, AZ. The role focuses on delivering personalized customer experiences, educating customers on banking options, and identifying opportunities to meet financial needs at the branch. Bilingual Spanish preferred.

The position emphasizes in-office work with a strong emphasis on accuracy, compliance, and leveraging technology to assist customers. Benefits and a comprehensive onboarding process accompany this role.

Qualifications

• Customer-facing banking knowledge and ability to educate customers on options.
• Ability to identify banking opportunities during interactions and refer as appropriate.
• Experience or comfort with using technology to improve transaction efficiency.

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and loyalty.
• Identifies opportunities through conversations and makes referrals to branch staff.
• Performs lobby engagement to position PNC products and educate on digital options.
• Applies product knowledge to solve customer problems and ensures accurate operations.

Skills

Banking

Customer Service

Customer Experience (CX)

Accountability

Proactive Sales

Identifying Opportunities

Leveraging Technology

Client Loyalty

Education

No Degree

Job description

PNC is seeking a Full Time Teller based in Green Valley, AZ. The role focuses on delivering personalized customer experiences, educating customers on banking options, and identifying opportunities to meet financial needs at the branch. Bilingual Spanish preferred.

The position emphasizes in-office work with a strong emphasis on accuracy, compliance, and leveraging technology to assist customers. Benefits and a comprehensive onboarding process accompany this role.