Bilingual Technical Sales & Installer Training Specialist

James Hardie; Philadelphia (Philadelphia County); On-site; USD 54,000 - 72,000; Full time

Job summary

James Hardie Building Products Inc. is seeking a Technical Sales Specialist to support installation training and builder partnerships across the Philadelphia region.

You will train installers on best practices, provide on-site support, and help field teams convert new business by delivering hands-on technical assistance and program knowledge. The role requires bilingual Spanish/English, an Associate degree or equivalent, 1–3 years in residential construction or sales, and 30–40% travel.

Qualifications

• Bilingual Spanish/English required.
• Associate's degree or equivalent experience required.
• 1+ years of professional sales experience is preferred.
• 1-3 years of residential construction experience required (technical construction preferred).
• Knowledge of construction operations and building codes.
• Experience using CRMs, specifically Salesforce is preferred.
• Travel 30 - 40 %, valid driver’s license required.

Responsibilities

• Manage installer accounts.
• Educate and train installers.
• Provide support to install partners and subcontractors through on-site training, on-site support, and quality audits to help convert new business.
• Deliver continuous education and training for our trade partners on James Hardie best practices.
• Participate in pre-construction meetings between builders and install companies.
• Gather contractor economics data by speaking with contracting crews about James Hardie product costs.
• Complete installation assessments on new crews, prior to, and after trainings to track compliance progression of installation best practices.
• Create a database of installers and subcontractors in the local marketplace.
• Target select installers and crews to build capacity and drive affordability that will convert new business on behalf of James Hardie.
• Develop the installer labor market by identifying new installers and supporting their training and onboarding.
• Increase outreach and engagement of Hispanic communities in building installer contractor networks.
• Effectively engage with prospective customers by developing a solid understanding of JHBP company products, customer programs and benefits.
• Support contractor crews with on-site technical assistance to resolve issues and reinforce proper installation practices during active projects.
• Support contractors as they move to James Hardie by eliminating barriers to conversion and creating a positive customer experience.

Skills

Bilingual Spanish/English

Sales experience

Construction knowledge

Salesforce CRM

Travel 30-40%

Education

Associate's degree or equivalent experience

Tools

Salesforce CRM

Job description

James Hardie Building Products Inc. is seeking a Technical Sales Specialist to support installation training and builder partnerships across the Philadelphia region.

You will train installers on best practices, provide on-site support, and help field teams convert new business by delivering hands-on technical assistance and program knowledge. The role requires bilingual Spanish/English, an Associate degree or equivalent, 1–3 years in residential construction or sales, and 30–40% travel.