Bilingual Team Lead

Adecco; Memphis (TN); On-site; USD 63,370,000 - 74,390,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits package

401K plan

Growth and advancement opportunities

Job summary

Adecco in Memphis is seeking a Bilingual Team Lead fluent in English, Vietnamese, and Spanish to oversee daily operations and lead a diverse team. The role emphasizes communication across management and staff, coaching, and ensuring safety, attendance, and quality metrics are met.

The ideal candidate will communicate effectively in all three languages, support onboarding, and drive operational excellence in a fast-paced warehouse/logistics setting.

Qualifications

• Requires leadership, supervision, or team lead background.
• Strong communication and interpersonal abilities essential.
• Ability to manage schedules, attendance, and coaching.

Responsibilities

• Lead and support a team of associates to achieve operational goals and performance expectations.
• Ensure compliance with company policies, safety procedures, and client requirements.
• Monitor attendance, productivity, and quality metrics and address issues as needed.
• Provide coaching, training, and performance feedback to team members.
• Assist with onboarding and orientation of new hires.
• Translate and interpret information, policies, procedures, and work instructions for employees.
• Serve as a liaison between management and associates to resolve concerns and promote employee engagement.
• Prepare reports and communicate operational updates to leadership.
• Support workforce planning, scheduling, and shift coverage as needed.
• Foster a positive, inclusive, and team-oriented work environment.

Skills

Leadership experience

Communication skills

Organizational skills

Interpersonal skills

Problem-solving

Education

High school diploma or equivalent

Associate's or bachelor's degree preferred

Tools

Microsoft Office Suite

Workforce management systems

Job description

Bilingual Team Lead – English, Vietnamese & Spanish

Position Title: Bilingual Team Lead
Location: 4600 Pleasant Hill Memphis, TN 38118
Employment Type: Full-Time

Position Summary

The Bilingual Team Lead is responsible for overseeing daily operations, providing leadership and support to associates, and ensuring productivity, quality, safety, and attendance expectations are met. This role serves as a key point of contact between management and employees, helping facilitate communication across a diverse workforce. The ideal candidate is fluent in English and either Vietnamese or Spanish, with the ability to communicate effectively in multicultural environments.

Key Responsibilities

• Lead and support a team of associates to achieve operational goals and performance expectations.
• Ensure compliance with company policies, safety procedures, and client requirements.
• Monitor attendance, productivity, and quality metrics and address issues as needed.
• Provide coaching, training, and performance feedback to team members.
• Assist with onboarding and orientation of new hires.
• Translate and interpret information, policies, procedures, and work instructions for employees.
• Serve as a liaison between management and associates to resolve concerns and promote employee engagement.
• Prepare reports and communicate operational updates to leadership.
• Support workforce planning, scheduling, and shift coverage as needed.
• Foster a positive, inclusive, and team-oriented work environment.

Qualifications

• High school diploma or equivalent required; associate's or bachelor's degree preferred.
• Previous leadership, supervisory, or team lead experience in a warehouse, logistics, manufacturing, or staffing environment preferred.
• Strong organizational, problem-solving, and interpersonal skills.
• Ability to work independently and make sound decisions in a fast-paced environment.
• Proficient with Microsoft Office Suite and workforce management systems.

Language Requirements

• English: Primary language with strong verbal and written communication skills.
• Vietnamese: Professional working proficiency required.
• Spanish: Professional working proficiency required.
• Ability to effectively communicate, translate, and interpret information in all three languages is highly preferred.

Physical Requirements

• Ability to stand, walk, bend, and lift up to 50 pounds as required by the work environment.
• Ability to work flexible schedules, including overtime and weekends, when needed.

Preferred Skills

• Experience working with diverse employee populations.
• Knowledge of staffing, HR, onboarding, and employee relations practices.
• Strong conflict resolution and coaching abilities.
• Excellent customer service and communication skills.

Why Join Us?

• Competitive pay
• Growth and advancement opportunities
• Supportive team environment
• Comprehensive benefits package (if applicable)

This position is ideal for a motivated leader who can bridge communication gaps, support operational excellence, and help drive team success through effective multilingual communication.

Pay Details: $24.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy

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• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only:

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