Bilingual Talent Advisor - English/Spanish Recruiter

Surge; North Aurora (IL); On-site; USD 36,000 - 52,000; Full time

Job summary

Surge Staffing is seeking a bilingual Talent Advisor (English and Spanish) for a permanent, full-time internal position. This role emphasizes high energy, professional communication, and strong phone presence, with opportunities for immediate consideration.

Entry-level customer service representative/sales responsibilities include recruiting, interviewing, and aligning candidate skills with client needs, while developing business leads and maintaining client relationships.

Qualifications

• Must be able to read, speak and write in English and Spanish.
• High school diploma required; or equivalent work experience/education greatly preferred.
• Must have sales experience at least 1 year.
• Previous experience in a supervisory or leadership role a plus.
• Previous experience in sales, human resources, or a service industry recommended.
• Proficiency in Microsoft Word, Excel, PowerPoint, Outlook and Internet.

Responsibilities

• Deliver superb customer service to clients and temporary associates.
• Must have at least 1 year of sales experience.
• Perform resume searches, refer to established candidate pool and other staffing/job board resources to fulfill client orders in a timely manner.
• Recruit, conduct interviews and follow-up with candidates and temporary associates.
• Successfully and strategically match employee skill sets to customers' hiring needs.
• Assist in the development of business leads & retention of current clientele.
• Act as a professional and reliable liaison between temporary associates and clients.
• Maximize billable hours to increase market share and branch profits.
• Perform a variety of administrative tasks that support the overall mission of quality performance.
• Conduct service calls to ensure quality customer service; conduct outside sales calls to obtain new business partnerships and customers.
• Present customers with additional Surge Staffing products and services
• Implement and manage detailed marketing programs for sales calls, direct mail, in-office demonstrations and public relations for assigned branch
• Nurture strong business partnerships by providing exceptional customer service skills and implementing customer development & retention strategies
• Recruit, train and retain temporary associates; coach and counsel temporary associates to ensure quality performance and job satisfaction
• Troubleshoot and resolve problems or complaints of temporary associates, as well as customers and other personnel

Skills

Bilingual English/Spanish

Sales experience

Customer service

Microsoft Office

Education

High school diploma

Tools

Microsoft Office Suite

Job description

Surge Staffing is seeking a bilingual Talent Advisor (English and Spanish) for a permanent, full-time internal position. This role emphasizes high energy, professional communication, and strong phone presence, with opportunities for immediate consideration.

Entry-level customer service representative/sales responsibilities include recruiting, interviewing, and aligning candidate skills with client needs, while developing business leads and maintaining client relationships.