Bilingual System Navigator: Family Health & Social Services

Wayne State University; Florida; On-site; USD 36,000 - 48,000; Full time

Job summary

Wayne State University is seeking a System Navigator to engage families in Palm Beach County, coordinating health care resources and social services. The role emphasizes safe sleep education for caregivers of infants and flexible field-based work to meet client needs.

Responsibilities include connecting families with resources, navigating county systems, and maintaining documentation to ensure program outcomes and compliance.

Qualifications

• Must have experience helping families access health, financial, and transportation resources.
• One year of social services experience with families in Palm Beach County.
• Valid Florida driver’s license required.

Responsibilities

• Engage families through home or community visits to assess needs and connect them to resources.
• Assist clients with navigating county systems and completing forms to reduce barriers to care.
• Serve as liaison with community partners to coordinate services and streamline access.
• Maintain accurate documentation and data entry to support program outcomes and compliance.

Skills

Social services navigation

Driver's license (FL)

Education

High School Diploma/GED

Associates/Bachelor's degree preferred

Job description

Wayne State University is seeking a System Navigator to engage families in Palm Beach County, coordinating health care resources and social services. The role emphasizes safe sleep education for caregivers of infants and flexible field-based work to meet client needs.

Responsibilities include connecting families with resources, navigating county systems, and maintaining documentation to ensure program outcomes and compliance.