Bilingual Sr Personal Banker

First National Bank Texas; Dallas (TX); On-site; USD 35,000 - 65,000; Full time

Job summary

Join a leading bank as a Bilingual Sr Personal Banker in Dallas, where you'll provide exceptional service to a diverse customer base, manage cash transactions, and achieve monthly account production goals. This full-time role demands strong customer service skills and the ability to work effectively in a high-volume environment, requiring a high school diploma and prior cash handling experience. Candidates must be bilingual in English and Spanish.

Benefits

Equal opportunity employment

Qualifications

• Six months of cash handling/transaction management experience.
• Ability to work in a high volume, stressful environment.
• Must pass background investigation.

Responsibilities

• Provide exceptional customer service in a sales environment.
• Process deposits and manage cash transactions accurately.
• Cross-sell bank services and products to a diverse clientele.

Skills

Customer Service

Cash Handling

Sales Skills

Bilingual (English/Spanish)

Education

High school diploma or equivalent

Job description

Join to apply for the Bilingual Sr Personal Banker role at First National Bank Texas

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Join to apply for the Bilingual Sr Personal Banker role at First National Bank Texas

Under immediate direction, provides exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.

• Follow the established policies in accordance with the bank and the supervisor's direction
• Accountable for the personal achievement of monthly new account production as assigned by upper management
• Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
• Receive cash and checks for deposit, verify amounts, and look for check endorsements
• Examine cash carefully to guard against acceptance of counterfeit checks and identification
• Enter transactions into computer and issue customer receipts
• Sell and prepare money orders, cashiers checks, bank-to-bank wires, savings bonds, travelers' checks and certificates of deposit
• Process western union wires and cash advances
• Cross-sell bank services and products
• Provide bank services to a diverse customer base, including a large Spanish speaking population
• Approval limits will be based upon level of authority
• Perform other tasks requested by supervisors as they relate to the bank and its functions
  
  

Environmental And Physical Requirements

• Required to stand or walk for extended periods of time dependent upon branch location
• Ability to work in a high volume, stressful and noisy environment
• Operate a computer and other office machinery
• Ability to lift up to 25 lbs
  
  

FCBI is an equal opportunity employer.

• Six months of accountable cash handling/transaction management in a retail or customer service environment
• Successful completion of the FCBI Step Program for internal employees
• Must be able to get along with co-workers and work effectively in a team environment.
• Must be able to work a flexible schedule including evenings, weekends, and holidays.
• Schedules are prepared based on business need and subject to change at any time.
• High school diploma, high school equivalency or currently attending high school
• At least 18 years of age
• Must successfully pass background investigation according to company policy
  
  

Must be bilingual in English/Spanish

Required

Preferred

Job Industries

• Other

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Finance and Sales

• Industries

  Banking

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