Bilingual Sr Personal Banker

First National Bank Texas; Dallas (TX); On-site; USD 30,000 - 42,000; Full time

Job summary

A leading bank is seeking a skilled Bank Teller to provide exceptional customer service in a fast-paced environment. The ideal candidate will handle cash transactions, process deposits, and cross-sell bank products, while supporting a diverse client base, including a large Spanish-speaking community. This role demands reliability, cash handling experience, and the ability to work flexible hours.

Qualifications

• Six months of cash handling or transaction management experience.
• Must be bilingual in English and Spanish.
• Ability to work flexible schedules including evenings and weekends.

Responsibilities

• Provide exceptional customer service in a high-volume environment.
• Process deposits and payments accurately.
• Cross-sell bank services and products.

Skills

Customer Service

Cash Handling

Bilingual (English/Spanish)

Education

High school diploma or equivalent

Job description

Description Under immediate direction, provides exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
* Follow the established policies in accordance with the bank and the supervisor's direction
* Accountable for the personal achievement of monthly new account production as assigned by upper management
* Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
* Receive cash and checks for deposit, verify amounts, and look for check endorsements
* Examine cash carefully to guard against acceptance of counterfeit checks and identification
* Enter transactions into computer and issue customer receipts
* Sell and prepare money orders, cashiers checks, bank-to-bank wires, savings bonds, travelers' checks and certificates of deposit
* Process western union wires and cash advances
* Cross-sell bank services and products
* Provide bank services to a diverse customer base, including a large Spanish speaking population
* Approval limits will be based upon level of authority
* Perform other tasks requested by supervisors as they relate to the bank and its functions

Environmental and Physical Requirements:
* Required to stand or walk for extended periods of time dependent upon branch location
* Ability to work in a high volume, stressful and noisy environment
* Operate a computer and other office machinery
* Ability to lift up to 25 lbs

FCBI is an equal opportunity employer. Qualifications * Six months of accountable cash handling/transaction management in a retail or customer service environment
* Successful completion of the FCBI Step Program for internal employees
* Must be able to get along with co-workers and work effectively in a team environment.
* Must be able to work a flexible schedule including evenings, weekends, and holidays.
* Schedules are prepared based on business need and subject to change at any time.
* High school diploma, high school equivalency or currently attending high school
* At least 18 years of age
* Must successfully pass background investigation according to company policy

Must be bilingual in English/Spanish