Bilingual Spanish Customer Support — Weekend Fintech

Payvantage; Jonesboro (AR); On-site; USD 19,286 - 22,041; Part time

Benefits offered by this job

Health, dental, and vision insurance

Flexible scheduling

Paid time off

Employee discounts

Job summary

A fast-growing fintech company located in Jonesboro, Arkansas, seeks a Customer Service Associate for weekend shifts. In this role, you will provide exceptional customer support via phone, email, and live chat, while resolving inquiries and promoting products. Candidates should possess bilingual skills in Spanish, have at least 2 years of experience in customer service, and demonstrate excellent communication abilities. Competitive compensation of $14.00–$16.00 per hour is offered, along with a comprehensive benefits package.

Qualifications

• 2+ years of previous customer service experience is a plus.
• Ability to explain complex concepts clearly to customers.
• Detail-oriented and able to manage time effectively.

Responsibilities

• Respond to customer inquiries through phone, email, and chat.
• Maintain knowledge of the organization's products and policies.
• Document customer interactions and relay information as needed.

Skills

Bilingual (Spanish)

Customer service experience

Strong communication skills

Negotiation and conflict resolution

Office and database software

Tools

CRM software

Job description

A fast-growing fintech company located in Jonesboro, Arkansas, seeks a Customer Service Associate for weekend shifts. In this role, you will provide exceptional customer support via phone, email, and live chat, while resolving inquiries and promoting products. Candidates should possess bilingual skills in Spanish, have at least 2 years of experience in customer service, and demonstrate excellent communication abilities. Competitive compensation of $14.00–$16.00 per hour is offered, along with a comprehensive benefits package.