Bilingual Spanish Customer Service

Solomon Page; New York (NY); Remote; Full time

Job summary

A leading staffing agency is seeking Bilingual Customer Service Representatives to join a remote support team. This role involves handling customer inquiries, ensuring excellent service, and requires fluency in Spanish and English. The position offers a competitive hourly rate and the opportunity to work 30-40 hours per week, providing essential support for community programs.

Benefits

Medical benefits

Dental benefits

401(k)

Commuter benefits

Qualifications

• Fluent in Spanish and English (verbal and written) – Mandatory.
• Customer service experience – Mandatory.
• Experience using Salesforce or other CRM systems – Mandatory.

Responsibilities

• Provide professional, friendly customer service via phone and other channels.
• Respond to inquiries about Girl Scout programs, memberships, and services.
• Accurately log interactions and follow-ups in Salesforce.

Skills

Customer service

Fluency in Spanish

Fluency in English

Communication skills

Tools

Salesforce

Job description

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Direct message the job poster from Solomon Page

Director of Non-Profit, Admin Support at Solomon Page

Our client is seeking dedicated and customer-focused Bilingual Customer Service Representatives to join our remote support team. This is a contract position supporting customer inquiries through phone and CRM systems, ensuring an excellent experience for members and the broader community.

• This position involves sales calls for memberships
• This position will require you to read from a script in Spanish - you MUST be fluent in reading and speaking Spanish
• Pay rate: $22 per hour
  
  
  

Responsibilities:

• Provide professional, friendly customer service via phone and other channels.
• Respond to inquiries about Girl Scout programs, memberships, and services.
• Accurately log interactions and follow-ups in Salesforce or similar CRM systems.
• Work within a rotating schedule that includes evenings and weekends.
• Maintain a positive, solutions-oriented approach with a high level of empathy and efficiency.
• Assist with sales-related inquiries; upselling opportunities may arise.
• Collaborate with team leads to continuously improve service delivery.
  
  
  

Requirements:

• Fluent in Spanish and English (verbal and written) – Mandatory
• Customer service experience – Mandatory
• Experience using Salesforce or other CRM systems – Mandatory
• Strong communication skills, both over the phone and in writing.
• Must be flexible and able to work across different time zones.
• Comfortable with remote work technology; GSUSA will provide a laptop.
• Availability to work 30–40 hours per week.
  
  
  

Preferred Qualifications:

• Sales experience is a plus.
• Knowledge of Girl Scouts programs or mission is a plus.
• Additional language skills beyond Spanish are a plus.
  
  
  

If you meet the required qualifications and are interested in this role, please apply today.

The Solomon Page Distinction

Solomon Page offers a comprehensive benefit program for hourly employees. We pride ourselves on offering medical, dental, 401(k), direct deposit and commuter benefits to our employees, including freelancers - which sets us apart in the industries we serve.

About Solomon Page

Founded in 1990, Solomon Page is a specialty niche provider of staffing and executive search solutions across a wide array of functions and industries. The success of Solomon Page reflects an organic growth strategy supported by a highly entrepreneurial culture. Acting as a strategic partner to our clients and candidates, we focus on providing customized solutions and building long-term relationships based on trust, respect, and the consistent delivery of excellent results. For more information and additional opportunities, visit: solomonpage.com and connect with us on Facebook, and LinkedIn.

Opportunity Awaits.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative, Other, and General Business

• Industries

  Non-profit Organizations

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