Bilingual Spanish CSR — Hybrid (In/Remote)

The Wonderful Company LLC; Paragould (AR); Hybrid; USD 30,000 - 40,000; Full time

Benefits offered by this job

Career Advancement Opportunities

Focused Learning and Development

Thriving Wellness Community

Job summary

A leading floral delivery service is seeking a Bilingual Customer Service Representative in Paragould, AR. You will assist florists with orders and inquiries in both English and Spanish. This is an entry-level position with the opportunity to work a hybrid schedule. Ideal candidates have strong communication skills, attention to detail, and prior customer service experience. The role emphasizes a commitment to exceptional service and provides various career advancement opportunities.

Qualifications

• 1-2 years Customer Service/Call Center experience
• Ability to make decisions with little direction
• Typing 25 WPM minimum

Responsibilities

• Taking customer service-related calls from florists
• Assisting with billing calls and confirming orders
• Processing customer requests and problem resolution

Skills

Fluent in English and Spanish

Strong written and oral communication skills

Strong attention to detail

Basic math skills

Education

High School Diploma or equivalent

Job description

A leading floral delivery service is seeking a Bilingual Customer Service Representative in Paragould, AR. You will assist florists with orders and inquiries in both English and Spanish. This is an entry-level position with the opportunity to work a hybrid schedule. Ideal candidates have strong communication skills, attention to detail, and prior customer service experience. The role emphasizes a commitment to exceptional service and provides various career advancement opportunities.