Bilingual Shift Leader - Auto Parts Retail

O'Reilly Automotive; Toledo (OH); Sur place; USD 15 000 - 23 000; Plein temps

Avantages offerts par ce poste

Competitive Wages

Paid Time Off

Stock Purchase Plan & 401k with Upward

Medical, Dental, & Vision Insurance

Team Member Health/Wellbeing Programs

Tuition Educational Assistance

Opportunities for Career Growth

Résumé du poste

O'Reilly Auto Parts in Toledo, OH is seeking a Retail Service Specialist to support store leadership in sales, customer service, and operations. You will help supervise showroom service programs and step in for shift management.

The role emphasizes exceptional customer interactions, timely processing of orders, returns, and transfers, plus strong communication. Bilingual candidates encouraged; ASE certification and RSS certification may be preferred.

Qualifications

• Strong communication skills.
• Ability to obtain RSS Certification.
• Retail sales experience, preferably in auto parts.
• Automotive systems knowledge.
• ASE Certification.
• Fluency in multiple languages (Spanish is highly desired).

Responsabilités

• Lead store team members in providing excellent customer service to retail and professional customers.
• Supervise the customer service levels in the showroom and ensure program execution.
• Ensure telephone is answered according to policy and orders are processed promptly.
• Handle returns, exchanges, and refunds accurately and efficiently.

Connaissances

Strong communication skills

RSS Certification

Description du poste

O'Reilly Auto Parts in Toledo, OH is seeking a Retail Service Specialist to support store leadership in sales, customer service, and operations. You will help supervise showroom service programs and step in for shift management.

The role emphasizes exceptional customer interactions, timely processing of orders, returns, and transfers, plus strong communication. Bilingual candidates encouraged; ASE certification and RSS certification may be preferred.