Bilingual Shelter Services Case Manager — Job Readiness

Sojourner Center; Phoenix (AZ); On-site; USD 30,000 - 32,000; Full time

Job summary

Sojourner Center in Phoenix, AZ is hiring a Shelter Services Case Manager to lead classes on job training and GED prep, plus one-on-one workforce coaching. You’ll help participants overcome barriers and align resources with trauma-informed practices.

Responsibilities include documenting progress, coordinating with partners, and supporting a work-ready transition for clients within the domestic violence services framework.

Qualifications

• Bachelor's degree in a related field plus one year of related experience.
• Degree in an unrelated field plus two years of related experience.
• High School Diploma plus three years of related experience.
• Bilingual Spanish-English required; pay differential offered.
• Ability to obtain Level I Fingerprint Clearance Card and CPR/First Aid.

Responsibilities

• Receives and responds to domestic violence/trauma using evidence-based practices.
• Leads job readiness, GED prep, and life-skills classes onsite.
• Provides one-on-one coaching to participants in workforce development.
• Maintains a productive classroom environment and documents progress.
• Makes referrals for transportation, employment, and education resources.
• Organizes & participates in job fairs and community outreach events.

Skills

Bilingual Spanish-English

Education

Bachelor's degree in a related field

Degree in an unrelated field + 2 years related experience

High School Diploma + 3 years related experience

Job description

Sojourner Center in Phoenix, AZ is hiring a Shelter Services Case Manager to lead classes on job training and GED prep, plus one-on-one workforce coaching. You’ll help participants overcome barriers and align resources with trauma-informed practices.

Responsibilities include documenting progress, coordinating with partners, and supporting a work-ready transition for clients within the domestic violence services framework.