Bilingual Service & Insurance Sales Rep (English/Spanish)

Ryan-Williams---State-Farm-Agent; Chicago (IL); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Opportunity for advancement

Training & development

Competitive salary

50% health/dental/vision insurance" Re

Training towards Property and Casualty

Growth opportunities within the agency

Job summary

Ryan Williams State Farm is seeking a motivated, customer-focused Bilingual Spanish Service and Sales Representative to join our team in Chicago. You will assist customers by answering calls, updating policies, and guiding them through billing and claims with a consultative sales approach.

The role emphasizes bilingual service in English and Spanish, accurate policy maintenance, and opportunities for commissions or incentives as you help clients select appropriate insurance products.

Qualifications

• Bilingual in English and Spanish.
• Strong customer-service and communication skills.
• Willing to obtain Property and Casualty license.
• Experience in insurance, sales, or office work preferred but not required.

Responsibilities

• Answer incoming calls promptly and professionally.
• Provide service to existing policyholders and resolve routine questions.
• Update and maintain customer insurance policies accurately.
• Explain billing, payments, invoices, policy changes, and account information.
• Identify opportunities to discuss additional insurance products.
• Transition service conversations to sales opportunities in a consultative manner.
• Assist with basic claims questions and guide customers through the initial claims process.
• Document customer interactions and maintain accurate records.
• Follow up with customers regarding quotes, policy updates, payments, and service requests.
• Provide professional customer service in English and Spanish.

Skills

Bilingual English/Spanish

Education

Property and Casualty license

Job description

Ryan Williams State Farm is seeking a motivated, customer-focused Bilingual Spanish Service and Sales Representative to join our team in Chicago. You will assist customers by answering calls, updating policies, and guiding them through billing and claims with a consultative sales approach.

The role emphasizes bilingual service in English and Spanish, accurate policy maintenance, and opportunities for commissions or incentives as you help clients select appropriate insurance products.