Bilingual School Office Manager – Enrollment & Admin

Rocketship Public Schools; San Jose (CA); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Health and wellness benefits

403b retirement plan

Flexible spending account (FSA)

Generous paid time off

Job summary

Rocketship Public Schools is seeking an Office Manager for a Rocketship school. The Office Manager serves as the first point of contact for parents and students and supports the school community with professionalism and care.

The role requires Spanish/English bilingual fluency, strong interpersonal skills, and the ability to manage student records, attendance, payments, and routine administrative tasks in a fast-paced, mission-driven school environment.

Qualifications

• Spanish/English bilingual fluency required, with excellent written and oral communication skills.
• Knowledge and cultural competence of the local student and parent community
• Highly developed interpersonal skills using tact, patience, and courtesy
• Effectively prioritize and juggle multiple concurrent projects
• Comfort in a start-up environment and ability to work independently with minimal direction
• Ability to use a variety of software programs and quickly learn new ones
• Managerial skills preferred

Responsibilities

• Enrollment, Student Information, and Attendance
• Build strong working relationships with parents and families
• Create and maintain complete and current student cumulative files
• Enter student information into our student information system and keep this information up-to-date throughout the school year as enrollment or information changes
• Manage the Attendance process including contacting absent parents on a daily basis
• Coordinate the school’s truancy process and communicate with parents as needed
• Administer Independent Study process for students with planned absences
• Collect doctor’s notes and excused absence notes from parents for absentee documentation
• Work with current parents to solve problems and prevent student attrition
• Health, Safety and Discipline: Maintain emergency medical and contact information for all students
• Maintain complete and current immunization records for all students
• Administer basic first aid, distribute medication, maintain injury reports
• Be knowledgeable of all content in school safety binder, including emergency procedures
• Report all injuries and other school incidents to Human Resources
• Supervise students sent to the office for discipline and health reasons
• Meals, Finance and Facilities: Collect payments from parents
• Manage collection of free/reduced-lunch application forms from all families during the school year
• Collect lunch, uniform sales money from parents and provide receipts for payments
• Assist in managing and reporting day-to-day facilities problems
• Execute responsibilities related to emergency situations as assigned by the Principal
• ISE/Special Education: Act as an intermediary to communicate written or oral information given by parents to the ISE team
• Ensure that all documents delivered or messages received are immediately given to ISE
• Maintain confidentiality regarding ISE students who receive special education services
• Partner with ISE Specialists on a school site to arrange IEP or ISE meetings
• Administrative: Perform general clerical duties including answering phones, taking and distributing messages, sorting mail, translate documents from English to Spanish and prepare general correspondence
• Facilitate arrangements for school activities, logistics, teacher development, parent development and other activities
• Provide support to the Principal and teachers as necessary
• Use automated telephone system to send out school information as necessary
• Act as an interpreter, when necessary, in whole-school functions and smaller meetings
• Other duties as assigned

Skills

Bilingual Spanish/English

Interpersonal skills

Multitasking

Independent worker

Software literacy

Management experience

Tools

MS Office

Job description

Rocketship Public Schools is seeking an Office Manager for a Rocketship school. The Office Manager serves as the first point of contact for parents and students and supports the school community with professionalism and care.

The role requires Spanish/English bilingual fluency, strong interpersonal skills, and the ability to manage student records, attendance, payments, and routine administrative tasks in a fast-paced, mission-driven school environment.