Business Operations Manager

Rocketship Public Schools; San Francisco (CA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health and wellness benefits

403b retirement plan

Flexible spending account

Generous paid time off

Job summary

Rocketship Public Schools is hiring a Business Operations Manager in San Francisco to ensure a safe and resource-rich school environment. The BOM will oversee campus operations, manage food services, and support financial processes.

The ideal candidate will have at least 5 years of relevant experience, with a strong emphasis on management and customer service. A team-oriented mindset and proficiency in basic computer skills are essential.

Qualifications

• Minimum 5 years of relevant experience, preferably in a school environment.
• Strong managerial experience or leadership roles with adults.
• Team-player attitude with strong communication skills.

Responsibilities

• Lead campus operations for a safe learning environment.
• Manage food service operations and compliance.
• Direct the hiring and evaluation of Operations Specialists.

Skills

Management experience

Customer-service orientation

Analytical skills

Proficiency in Google Suite

Job description

About the Role

Rocketship Public Schools is a non‑profit network of public elementary charter schools that supports student achievement through high‑quality education. The Business Operations Manager (BOM) leads campus operations, ensuring a safe, resource‑rich learning environment and enabling teachers to focus on instruction.

Schoolwide Systems & Culture

• Own the logistics, staffing, and daily management of arrival, lunch, recess, dismissal, and physical space, ensuring joy and safety in all systems.
• Coach Operations Specialists daily in behavior management techniques through in‑the‑moment coaching and planned 1:1s.
• Design and lead professional development focused on behavior management skill development for Operations Specialists.
• Manage the physical space of the building and all facilities‑related needs, including scheduling vendors and handling after‑hours emergencies.
• Oversee food service operations, managing staff, serving as the main contact with the meal vendor, ensuring compliance, conducting internal audits, and maintaining meal program financial health.

Compliance & Budget

• Provide financial support to the Principal on budget, cash collection, and invoice approval.
• Serve as the main owner of school safety processes and compliance, including administering training and running safety drills; partner with the Principal to respond to emergencies.
• Handle procurement and purchasing for the school site, including ordering, inventory, and returns.
• Act as the on‑site IT contact, managing IT assets and assisting staff with IT issues; coordinate with central IT staff.
• Support the logistical, compliance, and technology side of administering Rocketship’s assessments, including NWEA MAP and state tests, and health screenings.
• CA Only: Own the free/reduced‑price lunch application process, validating forms and running income verification.

Leadership & Management

• Model Rocketship’s core values of authenticity, community, innovation, tenacity, and pursuit of excellence.
• Hire, manage, and evaluate all hourly school Operations Specialists, driving satisfaction and development.
• Collaborate effectively with the campus leadership team and the national Business Operations Manager team.
• Engage parents on operational topics with a customer‑service mindset that honors and involves families.
• Serve as the campus COVID Lead, adapting procedures to mitigate COVID‑19 risk.

Required Qualifications

• Minimum 5 years of relevant experience, with school‑based experience strongly preferred; many BOMs have prior teaching or school‑leadership experience.
• Strong managerial experience or leadership/coaching roles with adults; these may substitute for specific managerial experience.
• Experience in a fast‑paced, highly analytical, entrepreneurial environment with the ability to prioritize critical deadlines and adapt to changing needs.
• Team‑player attitude and strong customer‑service orientation; skilled in respectful, empathetic communication with students’ families.
• Ability to build trust with colleagues at all levels and maintain confidentiality for sensitive matters.
• Proficiency with PC‑based computer skills, including spreadsheets and Google Suite, and quick learning of new software programs.
• Passion for Rocketship’s mission and belief that all students can achieve high levels of academic success.

Compensation

Commensurate with qualifications and experience, plus excellent health and wellness benefits, 403b retirement plan, flexible spending account (FSA), and generous paid time off.

Physical Demands

Regular talking, hearing, and communication with adults and children; frequent use of hands or fingers, and handling or feeling objects, tools, or controls. May be required to stand, walk, sit, and reach with hands and arms. May occasionally lift and move up to 50 pounds and climb ladders. Specific vision abilities include close vision, distance vision, and ability to adjust focus. The noise level in the work environment is moderate to high.

Equal Employment Opportunity

Rocketship Public Schools provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Rocketship Public Schools complies with applicable state and local laws governing non‑discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Harassment Policy

Rocketship Public Schools expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Rocketship Public Schools’ employees to perform their expected job duties is absolutely not tolerated. For questions, concerns, or complaints, please contact Human Resources.