Bilingual Scholarship Programs Coordinator

Big Shoulders Fund; Chicago (IL); On-site; USD 48,000 - 62,000; Full time

Job summary

Big Shoulders Fund in Chicago, Illinois seeks a Coordinator, Scholarship Program to manage day-to-day administration of the Illinois/Indiana tax credit scholarship program, provide high-quality customer support, process applications, maintain student records, and nurture school relations.

The ideal candidate is detail-oriented, organized, and comfortable communicating with diverse families in English and Spanish.

Qualifications

• 3+ years of professional experience in a support/administrative role.
• Excellent written and interpersonal communication skills in English and Spanish.
• Strong attention to detail and organization in a fast-paced nonprofit setting.
• Ability to manage multiple tasks and meet deadlines.
• Proficiency with Microsoft Office; experience with databases or CRM systems.
• Commitment to improving access to quality, values-based education for all children.

Responsibilities

• Provide general administrative support for the scholarship program.
• Respond to applicants, families, and schools via phone and email in English and Spanish.
• Review and process scholarship applications for compliance.
• Maintain student accounts and application records in internal systems.
• Build school relations and assist with scholarship awarding.
• Support information sessions and translate communications as needed.
• Maintain data and support reporting; update program materials and web content.

Skills

Excellent written and interpersonal

Bilingual English/Spanish

Attention to detail

Organization

Time management

Education

Associate’s or Bachelor’s degree (preferred)

Tools

Microsoft Office

CRM systems (e.g., Salesforce)

Job description

Big Shoulders Fund in Chicago, Illinois seeks a Coordinator, Scholarship Program to manage day-to-day administration of the Illinois/Indiana tax credit scholarship program, provide high-quality customer support, process applications, maintain student records, and nurture school relations.

The ideal candidate is detail-oriented, organized, and comfortable communicating with diverse families in English and Spanish.