Bilingual Scheduling Coordinator — Patient Experience

FRANCESCA VELASCO DDS LLC; Metairie (LA); On-site; USD 15,153 - 23,419; Full time

Benefits offered by this job

401(k)

Employee discount

Health insurance

Profit sharing

Training & development

Life insurance

Paid time off

Job summary

FRANCESCA VELASCO DDS LLC is seeking a Scheduling Coordinator (Bilingual – English/Spanish) to manage and optimize patient scheduling. This full-time position is based at New Orleans Smiles and requires proficiency in scheduling, strong communication skills, and an ability to handle multiple priorities.

The ideal candidate is organized, proactive, and has a passion for patient-centered care. Benefits include health insurance, 401(k), and paid time off.

This role is perfect for someone looking to grow within a supportive team and help enhance the patient experience.

Qualifications

• Bilingual (English/Spanish) skills are required.
• Strong scheduling and patient communication skills are necessary.
• Customer service experience is preferred, ideally in a dental or healthcare setting.

Responsibilities

• Schedule patient appointments according to office guidelines.
• Confirm appointments and communicate with patients about changes.
• Coordinate specialty appointments and manage cancellations efficiently.

Skills

Bilingual proficiency (English/Spanish)

Strong customer service and communication skills

Highly organized

Ability to multitask in a fast-paced environment

Detail-oriented

Tools

Advanced Dentrix proficiency

Job description

FRANCESCA VELASCO DDS LLC is seeking a Scheduling Coordinator (Bilingual – English/Spanish) to manage and optimize patient scheduling. This full-time position is based at New Orleans Smiles and requires proficiency in scheduling, strong communication skills, and an ability to handle multiple priorities.

The ideal candidate is organized, proactive, and has a passion for patient-centered care. Benefits include health insurance, 401(k), and paid time off.

This role is perfect for someone looking to grow within a supportive team and help enhance the patient experience.