Bilingual Scheduler

Women's Imaging Specialists LLC; Cumming (GA); On-site; USD 28,000 - 29,000; Full time

Benefits offered by this job

401(k)

Health insurance

Dental insurance

Vision insurance

Paid time off

Life insurance

Bonus opportunities

Job summary

Women's Imaging Specialists LLC is hiring a Scheduler who is fluent in English and another language to support our growing patient population in Georgia. You will schedule routine and diagnostic imaging appointments across multiple sites, enter accurate data, and provide outstanding customer service to patients and referring providers.

The role emphasizes teamwork, punctuality, and professional etiquette in a patient-centered imaging environment with strong benefits and work-life balance.

Qualifications

• High School graduate (or equivalent) with 2 years of related physician office experience.
• Proficiency in basic Microsoft programs and willingness to learn scheduling/EMR software.
• Fluency in English and one additional language.

Responsibilities

• Accurately and efficiently schedule and reschedule services for a multi-site imaging provider.
• Understand and apply facility-specific scheduling requirements.
• Answer a high volume of calls with exceptional customer service.
• Enter patient data and appointment notes accurately into the EMR system.
• Maintain provider and referring information and coordinate with staff.

Skills

Bilingual English/Spanish

Customer service

Data entry

Phone etiquette

Team player

Education

High School diploma

Tools

MS Word

MS Excel

Outlook

Teams

Job description

Description

Come join us at Women's Imaging Specialists, where our passion runs PINK! We have beautiful site locations to work in, great hours for work/life balance, excellent benefits and we are patient-centered focused! We are a well established women's imaging company that performs high-end imaging quality for our patients, 2D, 3D Mammography and Sonography. Come join our winning team ensuring patient quality today!

We are seeking a Scheduler Bilingual Spanish (or Portuguese or Hindi) to help us serve our growing patient population at our Women's Imaging Specialists facilities. We currently have 15 physical locations that provide state-of-the-art 2D / 3D diagnostic medical imaging services specializing in digital mammography and breast ultrasound. This job is located in Cumming, GA .

You must have a pleasant personality, be a team player, and possess professional etiquette. Come join our growing team and see why \"our passion runs pink!\"

Job functions to include but not limited to:

• Accurate and efficient scheduling and rescheduling of all routine and diagnostic services for multi-site imaging provider.


• Understand custom requirements and variations among individual facility appointment schedules.


• Answer a high volume of incoming calls daily with a consistent and exceptional level of customer service.


• Accurate data entry of medical appointments, special instructions, patient information and appointment-specific chart notes.


• Create and maintain new referring provider practice information.


• Work successfully with direct coworkers and other medical facility staff as well as referring provider office staff


• Prior knowledge of OSHA/HIPAA requirements is helpful.

This position requires:

• Must be fluent in English and 1 other language, preferably Spanish, Portuguese or Hindi


• Positive attitude and genuine love of people


• Desire to be part of a team


• Detail-oriented, including ability to follow step-by-step instructions and enter data accurately into the company's information management system.


• Ability to provide excellent customer service with an enthusiastic, can-do attitude


• Proven record of excellent attendance and punctuality


• Proven ability to work independently in a collaborative environment.


• Excellent data entry skills


• Exceptional Customer service skills


• Strong communication, organizational skills and time management


• Radiology and medical terminology a plus


• Ability to multi-task

Requirements:

• Must be a High School graduate (or equivalent) and must have 2 years of related work experience in a physician's office.


• Proficiency with basic Microsoft programs (Word, Excel, Outlook and Teams) and the ability and willingness to learn our scheduling and EMR software.


• Fluency in English and 1 other language

COMPENSATION

• $20-$21/hr


• Monthly and annual bonuses after 30 days


• Employers pay 75% of health insurance premium for the employee and offers spouse or family coverage at employee cost.


• 80 hours of accrued PTO for year 1 & 2; 120 hours/year for year 3 and beyond! Plus, 8 paid holidays!


• 401k plan with a minimum of 4% employer contribution


• $50,000 Life Insurance policy at no cost to employee


• $500 Referral Program

Job Type: Full-time

Benefits:

• 401(k)


• 401(k) matching


• Dental insurance


• Health insurance


• Life insurance


• Paid time off


• Vision insurance

Work Location: In person

Requirements

• Must be a High School graduate (or equivalent) and must have 2 years of related work experience in a physician's office.


• Proficiency with basic Microsoft programs (Word, Excel, Outlook and Teams) and the ability and willingness to learn our scheduling and EMR software.


• Fluency in English and 1 other language