Bilingual Sales Support Specialist

Kids for the Future; Westlake (OH); On-site; USD 38,000 - 56,000; Full time

Job summary

Kids for the Future, based in Westlake, Ohio, is seeking a bilingual Sales Advocate to support our French-speaking Account Managers and Canada operations.

In this on-site role, you will enter daily activities, coordinate non-order requests, and help document sales interactions while maintaining data integrity.

The position emphasizes strong communication, MS Office proficiency, and cross-team collaboration to drive customer satisfaction.

Qualifications

• 4-year degree or equivalent work experience in this industry or related field.
• 1-2 years experience in this industry or related field preferred.
• Bilingual (French/ English) fluency is required.
• Proficiency in MS Office and Contact Management Software

Responsibilities

• Data Entry: entering daily activities and key assignments.
• Support for Sales Team: fulfill sample requests and coordinate non-order related requests.
• Quality: identify problems and document actions to resolve them.
• Maintain confidentiality and professional conduct in all customer interactions.

Skills

Bilingual (French/English)

MS Office

Data entry

Communication skills

Administrative support

International teams experience

Detail oriented

Time management

Relationship building

Education

Bachelors degree or equivalent

Tools

CRM software

Contact management software

Job description

Kids for the Future, based in Westlake, Ohio, is seeking a bilingual Sales Advocate to support our French-speaking Account Managers and Canada operations.

In this on-site role, you will enter daily activities, coordinate non-order requests, and help document sales interactions while maintaining data integrity.

The position emphasizes strong communication, MS Office proficiency, and cross-team collaboration to drive customer satisfaction.