Bilingual Sales & Service Rep – Incontinence

ATTINDAS; Raleigh (NC); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Attindas Hygiene Partners seeks a Sales and Service Representative for its HDIS team. The role focuses on outbound calls to past clients and new leads, providing consultative product guidance and ensuring timely delivery and customer satisfaction.

The ideal candidate will navigate Medicaid/Medicare and insurance payment rules, maintain strong relationships, and work collaboratively with internal teams to meet department goals.

Qualifications

• This role requires experience in sales and service oriented environments.
• Ability to perform outbound and inbound calls to clients and leads.
• Knowledge of payer rules around Medicaid/Medicare for incontinence products.

Responsibilities

• Sales and service through outbound calls to past clients and new leads.
• Develop knowledge of Medicaid/Medicare and insurance payment rules.
• Provide product information and recommend solutions to customers.
• Establish delivery plans to ensure customers do not run out of product.
• Maintain confidentiality and build customer relationships.

Skills

Sales and service

Outbound calls

Consultative selling

Customer communications

Time management

Education

High school diploma or equivalent

Tools

HaloAttend

Job description

Attindas Hygiene Partners seeks a Sales and Service Representative for its HDIS team. The role focuses on outbound calls to past clients and new leads, providing consultative product guidance and ensuring timely delivery and customer satisfaction.

The ideal candidate will navigate Medicaid/Medicare and insurance payment rules, maintain strong relationships, and work collaboratively with internal teams to meet department goals.