Bilingual Sales Representative/Customer Service( SPANISH*)

AGM TOOLS; Charlotte (NC); On-site; USD 35,000 - 70,000; Full time

Job summary

AGM TOOLS is seeking a Bilingual Sales Representative/Customer Service professional fluent in Spanish. You will assist customers with product and service information, resolve technical issues, and visit customers daily to drive sales and satisfaction.

You will build relationships, document interactions, and contribute to hitting monthly targets. Ideal candidates have customer service or sales experience, can multitask, and communicate effectively in both English and Spanish.

Qualifications

• Experience in customer service, sales or related fields.
• Ability to build rapport with clients and communicate clearly.
• Strong written and verbal communication skills in English and Spanish.

Responsibilities

• Handle customer inquiries and complaints.
• Make daily visits to customers to promote products and services.
• Provide information about products and services.
• Troubleshoot and resolve product issues.
• Document and update customer records from interactions.
• Develop and maintain product knowledge for training.
• Meet monthly goals.

Skills

Spanish (bilingual)

Customer service

Sales

Job description

We are seeking a Bilingual Sales Representative/Customer Service (SPANISH) to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities

• Handle customer inquiries and complaints
• Make a route daily visiting customers
• Provide information about the products and services
• Troubleshoot and resolve product issues and concerns
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services pass for a training
• Reach Monthly goals

Qualifications

• Previous experience in customer service, sales, or other related fields
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skill

Company offers Base Salary + Commission.