Bilingual Sales Representative/Customer Service( SPANISH*)

AGM TOOLS; Charlotte (NC); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Base salary plus commission

Training provided

Vacation and sick days

Job summary

AGM Tools is looking for a motivated Bilingual Sales Representative/Customer Service to join their expanding team in Charlotte, NC. This role involves assisting customers with product information, troubleshooting, and achieving sales goals. Ideal candidates will have previous sales or customer service experience, excellent communication skills, and a professional demeanor.

Qualifications

• Experience in sales or customer service required.
• Excellent written and verbal communication skills necessary.
• Ability to build rapport with clients and multitask.

Responsibilities

• Handle customer inquiries and complaints.
• Provide information about products and services.
• Troubleshoot and resolve product issues.

Skills

Customer Service

Sales

Communication

Multitasking

Rapport Building

Education

Previous experience in sales or customer service

Job description

We are seeking a Bilingual Sales Representative/Customer Service (SPANISH) to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. AGM Tools is an expanding and ambitious company with 12 locations across the USA, including:

• Texas: Houston (2 locations), Austin, San Antonio, McAllen, Dallas
• Oklahoma
• Arkansas
• South Florida: Pompano Beach, Orlando
• North Carolina: Raleigh, Charlotte

Responsibilities:

• Handle customer inquiries and complaints
• Learn the system, products, usage, and pricing
• Make daily visits to customers
• Provide information about products and services
• Troubleshoot and resolve product issues
• Document and update customer records
• Manage credit information provided by customers
• Develop and maintain a knowledge base for training on evolving products and services
• Achieve monthly goals to earn commissions

Qualifications:

• Previous experience in sales, customer service, or related fields
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills

The company offers a base salary plus commission, training, vacation, and sick days.