Bilingual Sales & Logistics Coordinator

ADP, Inc.; Sealy (TX); On-site; USD 34,000 - 52,000; Full time

Job summary

ADP, Inc. in Sealy, TX is seeking a Sales Assistant (English and Mandarin) to support the sales team by engaging with customers, understanding needs, and delivering tailored solutions.

You will manage communications, order processing, and coordination with logistics and production to ensure on-time delivery, while maintaining product knowledge and staying current on industry trends. The role emphasizes cross-functional collaboration and customer satisfaction in a fast-paced environment, with

Qualifications

• Experience in sales support, customer service, logistics coordination, or order management preferred.
• Strong communication and interpersonal skills.
• Excellent organizational skills with attention to detail.
• Proficient in MS Office, especially Excel and Word.
• Experience with WMS, MES, and CRM systems is a plus.
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
• Knowledge of shipping and logistics is preferred.
• Bilingual English and Chinese is preferred.

Responsibilities

• Maintain daily communication with customers via email and phone.
• Follow up on customer orders and provide timely updates throughout the order fulfillment process.
• Coordinate shipments with logistics providers and warehouses.
• Prepare shipping documents, including packing lists and bills of lading.
• Coordinate with Sales, Production, Warehouse, and Logistics to ensure smooth order processing and on-time delivery.
• Monitor order status, inventory availability, and shipment schedules, proactively resolving issues.
• Assist customers with order changes, delivery updates, and after-sales support.
• Perform other administrative and sales support duties assigned by management.

Skills

Bilingual EN/ZH

Communication skills

Organizational skills

Customer service

Logistics coordination

MS Office

CRM familiarity

WMS experience

MES familiarity

Multitasking

Tools

WMS systems

CRM systems

MES systems

Microsoft Word

Microsoft Excel

Job description

ADP, Inc. in Sealy, TX is seeking a Sales Assistant (English and Mandarin) to support the sales team by engaging with customers, understanding needs, and delivering tailored solutions.

You will manage communications, order processing, and coordination with logistics and production to ensure on-time delivery, while maintaining product knowledge and staying current on industry trends. The role emphasizes cross-functional collaboration and customer satisfaction in a fast-paced environment, with