Bilingual Sales Coordinator: Entry-Level Model Home

Berks New Homes, LLC; Hazleton (Luzerne County); On-site; USD 36,000 - 52,000; Full time

Job summary

Berks Homes in Hazleton, PA, is seeking an entry-level Sales Coordinator to support the Sales team and deliver exceptional customer service. You will be the first contact for prospective homebuyers, handling administrative tasks and coordinating model homes and inventory coverage across communities.

The role provides hands-on experience in the new home sales process, with structured training and a path toward future Sales/Marketing positions.

Qualifications

• High school diploma or equivalent required.
• Prior experience supporting Marketing/Sales teams preferred.
• Customer service, hospitality, retail, marketing or sales experience preferred.
• Strong interpersonal, communication, and relationship-building skills.
• Excellent organizational skills with attention to detail.
• Proficiency with Microsoft Office and the ability to learn CRM and other sales technology platforms.
• Professional appearance and a customer-first mindset.
• Ability to work weekends and a flexible schedule based on business needs.
• Ability to travel regularly between communities.
• Valid driver''s license and reliable transportation.

Responsibilities

• Welcome and engage prospective homebuyers visiting model homes and communities.
• Register visitors and maintain accurate customer information within the Company's CRM system.
• Answer general questions regarding communities, floor plans, available homes, and the homebuying process.
• Schedule appointments and assist with customer follow-up activities.
• Provide model home and inventory home coverage across multiple communities as needed.
• Support Sales Consultants by preparing paperwork, marketing materials, reports, and other administrative tasks.
• Assist with community events, grand openings, realtor functions, and other sales initiatives.
• Maintain model homes to Company presentation standards.
• Participate in sales meetings, coaching sessions, and ongoing training programs.
• Learn Company sales processes, products, basic financing, and customer experience expectations.
• Obtain and maintain a Pennsylvania Real Estate License if not already licensed.
• Perform other duties as assigned in support of the Sales organization.

Skills

Spanish/English fluency

Customer service

Interpersonal skills

Strong communication

Excellent organization

Education

High school diploma or equivalent

Tools

Microsoft Office

CRM software

Job description

Berks Homes in Hazleton, PA, is seeking an entry-level Sales Coordinator to support the Sales team and deliver exceptional customer service. You will be the first contact for prospective homebuyers, handling administrative tasks and coordinating model homes and inventory coverage across communities.

The role provides hands-on experience in the new home sales process, with structured training and a path toward future Sales/Marketing positions.