Bilingual Retail Tech Sales Pro

Comcast; Baltimore (MD); On-site; USD 48,216,000 - 71,635,000; Full time

Benefits offered by this job

Medical, Dental, and Vision coverage

Comcast XFINITY courtesy services

Discount tickets to Universal Resorts

Paid Parental leave

Tuition reimbursement up to $8,000

Paid Time Off

401K Savings Plan with up to 6% match

Job summary

Comcast is recruiting for a retail associate to engage customers, demonstrate products, and drive sales in our store. You will deliver outstanding service, help customers with account questions, and promote Comcast/Xfinity offerings with enthusiasm and expertise.

The role requires strong communication, reliability, and the ability to work evenings, weekends, and holidays. Hospitalities include comprehensive benefits and opportunities for growth within a Fortune 50 company.

Qualifications

• High School Diploma or equivalent.
• Flexible schedule including evenings, weekends and holidays as necessary.
• Regular, consistent and punctual attendance.
• Ability to carry and/or lift 25-pound boxes and move around the store.

Responsibilities

• Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience.
• Providing outstanding customer service with all customer interactions.
• Meeting or exceeding sales targets and enhancing customer satisfaction through diligent follow-up and service excellence.
• Helping customers interpret and clarify their account statements and pay their bills in the store.
• Answering questions on current or new services, making changes to account data, upgrading levels of service, and processing general service requests.
• Acting as brand ambassador to promote Comcast/Xfinity products.
• Providing expert-level understanding and passion around technology, especially Comcast products and services.
• Maintaining detailed sales product knowledge, including competitive information.
• Contributing to a fun and competitive environment with products and services connected to customers’ everyday lives.
• Adhering to retail operational policies and procedures, ensuring a consistent and professional store environment.

Skills

Customer Focus

Workplace Organization

Persuasion

Teamwork

Technical Knowledge

Self Motivation

Communication

Resilience

Critical Thinking

Problem Solving

Professional Integrity

Education

High School Diploma or GED

Job description

Comcast is recruiting for a retail associate to engage customers, demonstrate products, and drive sales in our store. You will deliver outstanding service, help customers with account questions, and promote Comcast/Xfinity offerings with enthusiasm and expertise.

The role requires strong communication, reliability, and the ability to work evenings, weekends, and holidays. Hospitalities include comprehensive benefits and opportunities for growth within a Fortune 50 company.