Spanish-Bilingual Retail Tech Sales Consultant

Comcast; Miami (FL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Day-One benefits

401K with matching

Discount tickets to Universal Resorts

Job summary

Comcast is seeking team-oriented individuals to deliver outstanding in-store service, demonstrate products, and drive sales while assisting customers with billing and service options. You will help customers understand their accounts, promote Comcast/Xfinity technology, and maintain a high-energy, customer-first environment.

The role emphasizes flexibility, strong communication, and product knowledge in a fast-paced retail setting, with opportunities for growth and comprehensive benefits.

Qualifications

• High School Diploma or GED required.
• Ability to adjust to a flexible schedule including evenings, weekends, and holidays.
• Regular, consistent, and punctual attendance.
• Ability to lift up to 25 pounds and move around the store.
• Bilingual Spanish preferred.

Responsibilities

• Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience.
• Providing outstanding customer service with all customer interactions.
• Meeting or exceeding sales targets and enhancing customer satisfaction through diligent follow-up and service excellence.
• Helping customers interpret and clarify their account statements and pay their bills in the store.
• Answering questions on current or new services, making changes to account data, upgrading service levels, and processing general service requests.
• Acting as brand ambassador to promote Comcast/Xfinity products.
• Providing expert-level understanding and passion around technology and Comcast products.
• Maintaining detailed sales product knowledge, including competitive information.
• Contributing to a fun and competitive environment and connecting products to customers’ lifestyles.
• Adhering to retail policies to ensure a professional store environment.

Skills

Customer-Focused

Workplace Organization

Persuasion

Technical Knowledge

Teamwork

Self Motivation

Critical Thinking Problem Solving

Communication

Resilience

Professional Integrity

Education

High School Diploma / GED

Job description

Comcast is seeking team-oriented individuals to deliver outstanding in-store service, demonstrate products, and drive sales while assisting customers with billing and service options. You will help customers understand their accounts, promote Comcast/Xfinity technology, and maintain a high-energy, customer-first environment.

The role emphasizes flexibility, strong communication, and product knowledge in a fast-paced retail setting, with opportunities for growth and comprehensive benefits.