Bilingual Retail Service Leader — Growth & Perks

O'Reilly Auto Parts; Mount Olive (NC); Sur place; USD 36 000 - 48 000; Plein temps

Avantages offerts par ce poste

Competitive wages

Paid Time Off

401k with Employer Contributions Froml

Medical, Dental, & Vision Insurance

Team Member Health/Wellbeing Programs

Tuition Educational Assistance

Career Growth Opportunities

Résumé du poste

O’Reilly Auto Parts is seeking a Retail Service Specialist to support Store Manager and Assistants in sales, customer service, store appearance, and operations. The role may involve shift management in the absence of store leadership.

Bilingual candidates are encouraged to apply. This position emphasizes leading a team to deliver exceptional service, overseeing showroom customer care programs, and ensuring accurate and timely store procedures, including returns and transfers.

Qualifications

• Strong communication skills.
• Ability to obtain RSS Certification.

Responsabilités

• Lead store team members in providing excellent customer service to retail and professional customers.
• Supervise customer service levels on the showroom and ensure team executes customer service programs.

Connaissances

Strong communication

RSS Certification

Retail sales experience

ASE Certification

Spanish language (desirable)

Description du poste

O’Reilly Auto Parts is seeking a Retail Service Specialist to support Store Manager and Assistants in sales, customer service, store appearance, and operations. The role may involve shift management in the absence of store leadership.

Bilingual candidates are encouraged to apply. This position emphasizes leading a team to deliver exceptional service, overseeing showroom customer care programs, and ensuring accurate and timely store procedures, including returns and transfers.