Bilingual Retail Service Lead & Shift Manager

O'Reilly Auto Enterprises, LLC; Brookings (OR); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Stock Purchase Plan

401k with Employer Contributions

Medical, Dental & Vision Insurance (0/

Tuition Assistance

Career Growth Opportunities

Job summary

O'Reilly Auto Parts is seeking a Retail Service Specialist to support the Store Manager and Assistant Managers in sales, customer service, store appearance, and operations. The role includes shift management in the absence of store leadership and encourages bilingual candidates to apply.

The position emphasizes strong communication, teamwork, and adherence to store procedures, with responsibilities spanning merchandising, POS transactions, and safety protocols.

Qualifications

• Strong communication skills are required.
• Ability to obtain RSS Certification is required.

Responsibilities

• Lead store team members in delivering excellent customer service to retail and professional customers.
• Supervise customer service levels in the showroom and ensure adherence to company programs.
• Handle store opening/closing duties, including day end procedures, money handling, and security.”
• Process buy online/ship to store, transfers, and outside purchases in a timely manner and notify customers of shipments.

Skills

Strong communication skills

RSS Certification

Job description

O'Reilly Auto Parts is seeking a Retail Service Specialist to support the Store Manager and Assistant Managers in sales, customer service, store appearance, and operations. The role includes shift management in the absence of store leadership and encourages bilingual candidates to apply.

The position emphasizes strong communication, teamwork, and adherence to store procedures, with responsibilities spanning merchandising, POS transactions, and safety protocols.