Bilingual Resort Security & Guest Concierge

Dorado Beach Resort & Club; Dorado (PR); On-site; USD 14,000 - 19,000; Full time

Benefits offered by this job

Signing Bonus up to $1,000.

Health Plan

Retirement Plan

Opportunities for professional growth

Supportive and inclusive work enviro n

Job summary

Dorado Beach Resort & Club in Dorado, Puerto Rico is seeking a Security Guard to help create a safe, welcoming experience for Members and Guests while delivering outstanding customer service.

You will manage access points, assist with transportation and luggage, patrol grounds, respond to incidents, and maintain a visible, concierge-style presence throughout shifts.

Starting rate is $12.00 per hour; bilingual Spanish/English required; Associate degree preferred.

Qualifications

• Fully bilingual (Spanish & English).
• Valid PR driver’s license.
• Excellent customer service skills & attention to detail.
• An Associate degree in Criminal Justice or related field preferred.

Responsibilities

• Provide exceptional customer service, assisting guests with inquiries or needs in a friendly and professional manner.
• Manage access points and resort gates to ensure safe and efficient entry and exit.
• Help guests with transportation needs, including directing or arranging shuttles and assisting with luggage or other requests.
• Patrol resort grounds to ensure safety and security of the premises and promptly address any issues.
• Respond calmly and effectively to incidents or emergencies, prioritizing guest safety and comfort.
• Maintain a visible presence, offering concierge-style services while performing security duties.

Skills

Fully bilingual (Spanish & English)

Excellent customer service

Attention to detail

Education

Associate degree in Criminal Justice or related field

Tools

Driver's license (PR)

Job description

Dorado Beach Resort & Club in Dorado, Puerto Rico is seeking a Security Guard to help create a safe, welcoming experience for Members and Guests while delivering outstanding customer service.

You will manage access points, assist with transportation and luggage, patrol grounds, respond to incidents, and maintain a visible, concierge-style presence throughout shifts.

Starting rate is $12.00 per hour; bilingual Spanish/English required; Associate degree preferred.