Security Guard

Dorado Beach Resort & Club; Dorado (PR); On-site; USD 14,000 - 19,000; Full time

Benefits offered by this job

Signing Bonus up to $1,000.

Health Plan

Retirement Plan

Opportunities for professional growth

Supportive and inclusive work enviro n

Job summary

Dorado Beach Resort & Club in Dorado, Puerto Rico is seeking a Security Guard to help create a safe, welcoming experience for Members and Guests while delivering outstanding customer service.

You will manage access points, assist with transportation and luggage, patrol grounds, respond to incidents, and maintain a visible, concierge-style presence throughout shifts.

Starting rate is $12.00 per hour; bilingual Spanish/English required; Associate degree preferred.

Qualifications

• Fully bilingual (Spanish & English).
• Valid PR driver’s license.
• Excellent customer service skills & attention to detail.
• An Associate degree in Criminal Justice or related field preferred.

Responsibilities

• Provide exceptional customer service, assisting guests with inquiries or needs in a friendly and professional manner.
• Manage access points and resort gates to ensure safe and efficient entry and exit.
• Help guests with transportation needs, including directing or arranging shuttles and assisting with luggage or other requests.
• Patrol resort grounds to ensure safety and security of the premises and promptly address any issues.
• Respond calmly and effectively to incidents or emergencies, prioritizing guest safety and comfort.
• Maintain a visible presence, offering concierge-style services while performing security duties.

Skills

Fully bilingual (Spanish & English)

Excellent customer service

Attention to detail

Education

Associate degree in Criminal Justice or related field

Tools

Driver's license (PR)

Job description

As aSecurity Guard at Dorado Beach Resort & Club, you will play a crucial role in creating a safe, welcoming, and seamless experience for our Members & Guests. As a key member of our team, you will balance security responsibilities with delivering outstanding customer service. Your duties will include managing access points and gates, assisting with transportation needs, monitoring traffic flow, and providing proactive assistance to guests, all while maintaining a professional and courteous demeanor.

Key Responsibilities may include:

• Provide exceptional customer service, assisting guests with any inquiries or needs in a friendly and professional manner.
• Manage access points and resort gates to ensure safe and efficient entry and exit.
• Help guests with transportation needs, including directing or arranging shuttles and assisting with luggage or other requests.
• Patrol resort grounds to ensure the safety and security of the premises and promptly address any issues.
• Respond calmly and effectively to incidents or emergencies, always prioritizing guest safety and comfort.
• Maintain a visible presence, offering concierge-style services, while performing all security-related duties.

Starting Rate: $12.00 per hour

Job Requirements:

• Fully bilingual (Spanish & English).
• Valid PR driver’s license.
• Excellent customer service skills & attention to detail
• An Associate degree in Criminal Justice or related field preferred.

Working Conditions may include:

• Work hours may include days and evenings on weekdays, weekends and holidays.
• Ability to sit, stand, or drive for extended periods during your shift.

What We Offer

• Signing Bonus up to $1,000.
• Health Plan
• Retirement Plan
• Opportunities for professional growth and development.
• A supportive and inclusive work environment.