Bilingual Relationship Specialist (Spanish)

Chartway Credit Union; Salt Lake City (UT); Vor Ort; USD 28.000 - 30.000; Vollzeit

Zusammenfassung

Chartway Federal Credit Union in Salt Lake City, Utah, seeks a Relationship Specialist to deliver exceptional member service and financial guidance. You will build relationships through outreach, process transactions, and help members with accounts, loans, and referrals in a fast-paced branch environment.

Strong communication, friendly professionalism, and Spanish bilingual ability are required. The role reports to the Branch Manager and offers full-time hours with competitive hourly pay and

Qualifikationen

• Ability to develop strong relationships in a warm and professional manner.
• Proficient oral, written, and communication skills.
• Respond, establish, and maintain control when handling challenging situations.
• Demonstrated sense of ownership and ability to meet deadlines.
• Knowledge of credit union policies, procedures and processes.
• Bilingual in Spanish is required.
• MS Office proficiency (PowerPoint, Word, Excel).

Aufgaben

• Creates an environment of exceptional member service that provides sound financial wellness and consultative advice for our members.
• Develops and builds relationships with Chartway’s member base through proactive outreach and follow up.
• Proactively collaborates with the branch team to find solutions for members.
• Easily transitions between job functions and responsibilities within the branch to effectively respond to members’ needs.
• Responsible for positively representing Chartway in the community.
• Efficiently & accurately performs member transactions and can easily assist members with new account establishment, personal financing, real estate lending, investment referrals, and small business deposit products.
• Accountable for branch operations, compliance, best practices, and federal regulations.

Kenntnisse

Relationship building

Communication skills

Bilingual in Spanish

Problem solving

Diversity and inclusion

Ownership and deadlines

Work under pressure

Ausbildung

Associate’s or equivalent experience

Tools

MS Office

Jobbeschreibung

Chartway Federal Credit Union in Salt Lake City, Utah, seeks a Relationship Specialist to deliver exceptional member service and financial guidance. You will build relationships through outreach, process transactions, and help members with accounts, loans, and referrals in a fast-paced branch environment.

Strong communication, friendly professionalism, and Spanish bilingual ability are required. The role reports to the Branch Manager and offers full-time hours with competitive hourly pay and