Bilingual Relationship Specialist (Spanish) - Member Growth

Chartway Federal Credit Union; Salt Lake City (UT); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits package

Job summary

Chartway Federal Credit Union in Salt Lake City, UT is seeking a Relationship Specialist to join our full-time team. The role focuses on building strong member relationships, providing financial solutions, and delivering excellent service in a busy branch environment.

You will support transactions, new accounts, lending, and referrals while upholding regulatory compliance and Chartway values. A generous benefits package accompanies this role.

Qualifications

• Associate’s or equivalent experience.
• 1–3 years’ experience in providing top notch customer service, imaginative problem resolution and relationship building.

Responsibilities

• Create an environment of exceptional member service with sound financial wellness advice.
• Develop and build relationships with Chartway’s member base through proactive outreach and follow up.
• Collaborate with the branch team and other departments to find solutions for members.
• Respond to members’ needs and transition between branch functions as needed.
• Represent Chartway positively in the community.
• Assist members with transactions, new accounts, personal financing, real estate lending, investment referrals, and small business deposit products.
• Ensure branch operations comply with policies and federal regulations.

Skills

Relationship building

Customer service

Communication

Problem solving

MS Office

Bilingual Spanish

Discretion with confidential info

Education

Associate degree or equivalent experience

Tools

MS Office

Job description

Chartway Federal Credit Union in Salt Lake City, UT is seeking a Relationship Specialist to join our full-time team. The role focuses on building strong member relationships, providing financial solutions, and delivering excellent service in a busy branch environment.

You will support transactions, new accounts, lending, and referrals while upholding regulatory compliance and Chartway values. A generous benefits package accompanies this role.