Bilingual Relationship Banker (Spanish/English)

US Bank; Phoenix (AZ); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Disability insurance

Paid vacation

Paid holidays

Adoption assistance

Sick leave

401(k)

Job summary

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, appointment, and virtual channels, offering guidance on deposit and loan products and creating tailored financial solutions. The role emphasizes digital-first service and proactive client outreach.

Responsibilities include opening accounts, processing requests, and educating clients on digital tools, while ensuring compliance and excellent client experiences in a community-focused environment.

Qualifications

• Bilingual ability in Spanish and English is required.
• Experience in building client relationships through proactive outreach.
• Familiarity with consumer and business banking products, including digital services.

Responsibilities

• Builds and fosters client relationships through proactive outreach and follow up.
• Identifies solutions for new and existing clients based on their needs.
• Opens new consumer and business accounts and processes service requests.
• Educates clients on digital products and self-service options to meet needs.
• Works with branch team members to serve clients with accuracy and operational excellence.

Skills

Bilingual: Spanish & English

Customer relationship building

Digital banking proficiency

Communication skills

Bank policies knowledge

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, appointment, and virtual channels, offering guidance on deposit and loan products and creating tailored financial solutions. The role emphasizes digital-first service and proactive client outreach.

Responsibilities include opening accounts, processing requests, and educating clients on digital tools, while ensuring compliance and excellent client experiences in a community-focused environment.