Bilingual Relationship Banker - Spanish

Bank of America; Hamilton Township (NJ); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Benefits eligible

Job summary

Bank of America in New Jersey is seeking a frontline associate to engage clients in the lobby, educate on self-service options, and process cash transactions accurately. You will build relationships, drive client experience, and collaborate with specialists in small business, lending, and investments, with a 40-hour week and occasional weekend hours.

This role requires high school level education, strong communication, and a customer-first mindset.

Qualifications

• Enthusiastic self-starter with strong work ethic and results focus.
• Collaborates effectively and builds relationships.
• Passion and drive to improve clients' financial lives.
• Confident in identifying solutions for clients' needs.
• Communicates confidently with all clients.
• Able to learn and adapt to new information and tech platforms.
• Educates clients on self-service banking (ATM/online/mobile).
• Strong critical thinking and problem-solving skills.
• Follow processes to do what's right for clients and the bank.
• Efficient time and capacity management.
• Willing to work weekends or extended hours.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows processes to do what's right for clients and the bank.
• Grows knowledge by partnering with experts in small business, lending, investments.
• Manages center traffic, appointments, and outbound calls.
• Drives the client experience.
• Manages cash responsibilities.

Skills

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

Bachelor's Degree or business-relevant Associate’s Degree such as business management, business administration or finance

Job description

Bank of America in New Jersey is seeking a frontline associate to engage clients in the lobby, educate on self-service options, and process cash transactions accurately. You will build relationships, drive client experience, and collaborate with specialists in small business, lending, and investments, with a 40-hour week and occasional weekend hours.

This role requires high school level education, strong communication, and a customer-first mindset.