Bilingual Relationship Banker – Loans & Accounts

Us Bank; San Marino (CA); On-site; USD 56,000 - 76,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

Life insurance

Disability benefits

Parental leave

401(k) plan

Paid vacation

Paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank is seeking a Relationship Banker to cultivate client relationships by meeting with customers in person, understanding their banking needs, and guiding them toward suitable deposit and loan products.

You will open new consumer and business accounts, handle service requests, and promote digital tools. Strong candidates will have 4–5 years in retail banking, fluency in Spanish and English, and a proven ability to educate clients on products while maintaining compliance and customer

Qualifications

• High school diploma or equivalent.
• Typically 4–5 years of retail banking experience or equivalent training.
• Bilingual ability: Spanish and English (business-level).

Responsibilities

• Build and foster client relationships through proactive outreach and follow-up.
• Open new consumer and business accounts and process service requests.
• Educate clients on digital banking products and self-service options.
• Identify solutions based on clients' needs and communicate them clearly.
• Collaborate with branch team to deliver exceptional client service and operational excellence.

Skills

Relationship building

Effective communication

Customer service

Sales campaigns

Digital banking knowledge

Digital products / self-service

Bilingual Spanish/English

Proactive outreach

Financial solutions recommendations

Education

High school diploma

Job description

U.S. Bank is seeking a Relationship Banker to cultivate client relationships by meeting with customers in person, understanding their banking needs, and guiding them toward suitable deposit and loan products.

You will open new consumer and business accounts, handle service requests, and promote digital tools. Strong candidates will have 4–5 years in retail banking, fluency in Spanish and English, and a proven ability to educate clients on products while maintaining compliance and customer