Bilingual Relationship Banker (Digital-First)

U.S. Bank; Cleveland (OH); Hybrid; USD 28,000 - 34,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

Life insurance

Disability benefits

Parental leave

401(k)

Paid vacation

Job summary

U.S. Bank is seeking a Bilingual Relationship Banker to engage customers across in-person, appointment, and virtual channels, delivering tailored financial guidance and educating clients on deposit and loan products.

The role focuses on building trust and helping customers achieve their goals with a digital-first approach. The position requires NMLS registration, a high school diploma or equivalent, and up to four years of retail banking experience or related training.

Qualifications

• NMLS registration under SAFÉ Act of 2008 and Regulation Z, with ongoing compliance and a clean record.
• High school diploma or equivalent or higher.
• Less than four years in retail banking or a related training path.

Responsibilities

• Build relationships with customers across in-person, appointment, and virtual channels to understand banking needs and provide trusted guidance.
• Educate clients on deposit and loan products and digital tools, adapting to a digital-first mindset.
• Process customer and account information accurately, ensuring compliance with policies and security practices.

Skills

NMLS registration

High school diploma

Retail banking experience

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Bilingual Relationship Banker to engage customers across in-person, appointment, and virtual channels, delivering tailored financial guidance and educating clients on deposit and loan products.

The role focuses on building trust and helping customers achieve their goals with a digital-first approach. The position requires NMLS registration, a high school diploma or equivalent, and up to four years of retail banking experience or related training.